Post-Implementation Consultant – Master Data Management Platform

🕒 Março 25

🧀 Wisconsin – Remoto

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💵 $70.000 - $140.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🛠️ Especialista em Implementação

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Veeva Systems

1001 - 5000 funcionários

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A Veeva Systems Inc. é líder em software em nuvem para a indústria global de ciências da vida. Comprometida com a inovação, a excelência de produto e o sucesso do cliente, a Veeva atende a mais de 875 clientes, desde as maiores empresas farmacêuticas do mundo até biotechs emergentes. A Veeva tem sede na região da Baía de São Francisco, com escritórios no Canadá, Europa, Ásia e América Latina. A Veeva está crescendo para 10.000 colaboradores até 2025; visite a seção de Vagas para conferir as oportunidades abertas e lembre-se de que as comunicações com novos candidatos e candidatos em processo virão apenas de um endereço oficial @veeva.com.

Descrição

• Strategic Advisory: Serve as the primary SME for Veeva Network, providing proactive guidance on aligning system capabilities with evolving business requirements and industry regulations • Environmental Governance: Manage the critical "Network-to-CRM" interface, ensuring the integrity of end-to-end data flows and validating the accuracy of Data Change Requests (DCRs) • System Optimization & Continuity: Own the long-term performance of the Network environment, proactively managing the environment to identify technical debt and ensure optimal performance • Best Practice Guidance: Act as a "guardrail" for customers, recommending industry-standard configurations for match/merge logic, survivorship rules, and data model extensions to prevent system degradation • Process Evolution: Partner with customers to refine their internal data governance processes, ensuring they maximize the value of their Veeva investment post-go-live • Configuration Enhancements: Independently execute technical tasks within the customer’s environment, including data model updates and system audits • Manage client interactions, set expectations, and provide clear, effective communication • Triage, troubleshoot, and resolve client-reported issues related to data, configuration, or platform performance • AI-Enabled Efficiency: Leverage Veeva’s approved AI tools to accelerate documentation, data investigation, and provide faster technical insights • Contribute to internal initiatives, knowledge sharing, and best practice development • Uphold the Veeva Vision and Values including “Do the Right Thing” and “Customer Success”

🎯 Requisitos

• 3+ years of professional experience specifically within Master Data Management (MDM) or Life Sciences Data Operations • Master Data Management experience • Hands-on experience with Veeva Network or Veeva CRM (or comparable MDM platforms) • Experience in a customer-facing role, demonstrating consulting acumen and the ability to influence stakeholders • Ability to work remotely and independently in support of multiple clients while maintaining an 80% billable utilization target • Excellent verbal and written communication skills are essential • Qualified candidates must be legally authorized to be employed in the United States.

🏖️ Benefícios

• Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program

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