Director, Patient Responsibility, AR

🕒 Julho 30

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Ventra Health

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2021

🏥 Saúde

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

A Ventra Health é uma empresa de gestão de ciclo de receita na área de saúde que oferece serviços completos de faturamento médico, codificação, gestão de sinistros, prevenção de negativas, contratação com pagadores e cobrança para hospitais, sistemas de saúde e consultórios médicos nos EUA. Suas ofertas combinam expertise no domínio e um serviço de atendimento ao cliente de alto nível com plataformas proprietárias baseadas em dados e IA - vCision (IA e automação) e vSight (dados e análises) - para melhorar o reembolso, reduzir negativas, acelerar coletas de caixa e fornecer melhorias mensuráveis de desempenho no ciclo de receita. A Ventra enfatiza a entrega de serviços empresariais, educação de provedores, auditorias de conformidade e codificação, gestão da responsabilidade do paciente e estratégia de pagadores, atendendo milhares de provedores e instalações em todo o país.

Descrição

• Provide strategic leadership, oversight, and continuous quality improvement for Ventra Health's Patient Responsibility Center of Excellence • Direct and govern the entire patient billing and collection process • Ensure end-to-end workflow excellence, operational efficiency, regulatory compliance, and measurable improvements in cash flow, aging analysis, and patient satisfaction across all self-pay functions • Develop and implement comprehensive accounts receivable strategy • Establish and maintain standardized performance metrics, Key Performance Indicators (KPIs), and governance frameworks • Oversee and optimize patient account lifecycle management • Build, mentor, and develop a high-performing team of accounts receivable specialists and analysts • Monitor aging analysis reports, trends, net collection rates, and other accounts receivable metrics • Manage integration and optimization of billing and collection systems • Collaborate with Client Success, Finance, Compliance, Technology, and Operations teams

🎯 Requisitos

• Bachelor's degree in Healthcare Administration, Finance, Business Administration, or related field (Master's degree preferred) • Minimum 7+ years of healthcare revenue cycle management experience • Minimum 5+ years of progressive leadership experience managing billing, collections, or accounts receivable functions in healthcare settings • Minimum 3+ years of direct people management and team leadership experience • Certified Revenue Cycle Executive (CRCE), Certified Revenue Cycle Professional (CRCP), or Certified Healthcare Billing and Management Executive (CHBME) preferred • Experience with hospital or facility-based physician billing models preferred • Advanced knowledge of end-to-end revenue cycle operations, particularly self-pay workflows • Expertise in patient accounts receivable management, aging analysis, and cash flow optimization • Strong understanding of billing regulations, state billing laws, and consumer protection regulations (FDCPA, TCPA) • Strong financial acumen and ability to analyze complex financial data, aging reports, and performance metrics • Advanced proficiency with data analysis and business intelligence tools (Excel, Power BI, Tableau, or similar) • Experience with healthcare billing systems, EHR platforms, patient responsibility platforms, and collection management systems (Epic, Cerner, Athena, or similar) • Understanding of healthcare compliance requirements (HIPAA, state billing regulations, payer guidelines) • Strong problem-solving skills and ability to drive continuous improvement initiatives and operational efficiency • Strong time management and organizational skills

🏖️ Benefícios

• Ventra performance-based incentive plan • Referral Bonus