Director of Quality – Trucking Operations

🕒 Junho 12

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

⚙️ Operações

👻 Score fantasma 49%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Venture Logistics

Venture Logistics

1001 - 5000 funcionários

📦 Logística

🚗 Transporte

Logistics • Transport

A Venture é o parceiro logístico completo para aqueles para quem a melhoria não pode parar, os negócios não param e que são extremamente dedicados a superar expectativas.Os negócios podem ser imprevisíveis e cheios de riscos. Mas acreditamos que a jornada é menos assustadora com um especialista ao seu lado. Na Venture, fazemos parceria com nossos clientes para entender profundamente seus negócios e impulsionar o sucesso por meio de soluções logísticas completas. Desde transporte rodoviário até a otimização da cadeia de suprimentos, temos os ativos e o know-how para ajudá-lo a progredir — incluindo serviços nacionais como:VENTURE TRANSPORT• Logística baseada em ativos, de propriedade da empresa• Frotas/Operações dedicadas• Transporte regional, de longa distânciaVENTURE CONNECT• Carga completa e parcial• Menos que carga completa (LTL)• Frete expresso• Gestão de frete internacional e intermodal• Transporte em carreta abertaVENTURE SOLUTIONS• Otimização e consultoria da cadeia de suprimentos• Gestão de transporte• Consolidação e armazenagem

Descrição

• Oversee and evaluate operational performance for efficiency, accuracy, and compliance • Train, coach, and mentor operations personnel and leadership • Lead implementation of new technologies, processes, and operational initiatives • Conduct quality audits and ensure corrective actions are implemented • Manage and review KPIs, lead KPI review meetings, and communicate performance trends and gaps • Drive continuous improvement initiatives across operations • Support new operation start-ups and manage implementation plans • Train and onboard new operations leaders • Develop and maintain continuous training programs, audit frameworks, SOPs, and training materials • Track and analyze operational KPIs and report budget variances • Facilitate KPI meetings covering revenue, safety, receivables, fuel efficiency, preventative maintenance, and backhaul performance • Manage projects and action items from KPI reviews • Coordinate and lead customer QBRs and MBRs • Conduct customer, driver, and employee satisfaction surveys and audits • Identify and discreetly report operational issues and risks • Develop and execute process improvement strategies • Track, report, and analyze driver and director bonus programs • Maintain reliable attendance and on-call availability • Comply with company policies, procedures, laws, and regulations

🎯 Requisitos

• Bachelor’s degree in Business, Operations Management, Logistics, or related field, or equivalent work experience • 5+ years of experience in operations, quality management, or logistics leadership roles • Proven experience managing KPIs, audits, and operational performance • Experience leading teams, training, and mentoring staff • Advanced proficiency in Microsoft Excel, Word, and PowerPoint • Experience with data tracking and KPI reporting • Proficiency with operational and logistics systems including TMW, TotalMail, PeopleNet, and Samsara • Familiarity with OneDrive and SharePoint • Strong analytical and problem-solving skills • Ability to manage multiple projects and deadlines • Preferred: Master’s degree in Business Administration or related field • Preferred: Transportation, logistics, or supply chain experience • Preferred: Project management experience leading system or process implementations • Preferred: Lean, Six Sigma, or other continuous improvement certification • Preferred: Advanced data analysis and reporting skills • Preferred: Process improvement and quality framework experience • Preferred: Presentation and facilitation skills • Preferred: Organizational and project management capability • Preferred: Ability to influence and drive change across multiple operational teams • Sedentary work with repetitive computer and telephone usage • Travel required: 25%–50% • On-call availability • Ability to work and communicate effectively with others

🏖️ Benefícios

• Competitive Pay • Opportunity for career advancement • Generous Vacation / Paid Time Off • Paid Holidays • 401K with company match from day 1 • Medical, Dental, Vision Insurance • Basic and Supplemental Life Insurance

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