General Manager, B2B Marketplace – VP

🕒 Julho 24

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Vetcove

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2015

📦 Logística

🏭 Manufatura

🍽️ Alimentos e Bebidas

Logistics • Manufacturing • Food & Beverage

Vetcove é uma plataforma de compras especificamente projetada para clínicas veterinárias, permitindo que elas consolidem e simplifiquem seus processos de pedido de vários fornecedores. A plataforma permite que os usuários comparem preços, verifiquem o estoque e gerenciem pedidos em uma única interface, reduzindo significativamente o tempo e o esforço gastos em tarefas de aquisição. Vetcove é gratuita para veterinários, com receita gerada a partir de empresas para apoiar suas operações. O serviço é confiável por mais de 19. 000 hospitais veterinários e fornece ferramentas para comparação de preços, revisão de histórico de pedidos e gestão de relações com fornecedores. O objetivo é simplificar e aprimorar a experiência de compra para práticas veterinárias, garantindo eficácia de custos e eficiência.

Descrição

• Own the performance and operations of Vetcove's Clinic Purchasing Platform • Lead and develop two experienced managers responsible for Account Management and Customer Experience, overseeing a combined organization of approximately 15 customer-facing professionals. • Partner with Product, Engineering, Sales, Marketing, and Operations to prioritize customer needs and drive cross-functional initiatives. • Gather customer and market feedback to help inform commercial strategy, product direction, and long-term investment decisions. • Review and provide guidance on executive-facing customer materials, including proposals, business reviews, strategic plans, and performance updates. • Continuously improve the processes, metrics, and operating rhythms used by the Account Management and Customer Experience organizations. • Conduct regular business reviews with your managers to evaluate account health, identify opportunities and risks, and ensure teams are executing against priorities. • Travel up to 25% to meet with enterprise customers for strategic planning sessions, business reviews, and executive relationship building.

🎯 Requisitos

• Bachelors Degree • 8+ years of account management, relationship-based sales, or similar experience • Previous people management responsibilities, including experience managing managers or leading teams through other leaders • Proven experience managing complex enterprise relationships • An eagerness to be involved in the details of ongoing projects, despite a high-level role & title • Strong attention to detail and project management skills • Interest in data and more quantitative problem solving • Ability to adapt quickly and manage many concurrent responsibilities • Expertise in Excel, PowerPoint, and Word • A positive attitude and team-based mentality; excellent collaboration skills • Comfortability in a fast-paced environment

🏖️ Benefícios

• 100% remote within the USA • Medical, Dental, and Vision Insurance • Automatic 401k contribution • Employee referral program • At home office set up • Bi-annual company retreats • Open vacation policy • Equity • Monthly team events