Partner Success Manager

Vaga não está no LinkedIn

🕒 Junho 25

🌵 Arizona, California, +2 estados a mais – Remoto

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote ☕ Washington – Remote

💵 $85.000 - $110.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

🦅 Patrocina Visto H1B

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51 - 200 funcionários

🛍️ Comércio Eletrônico

📣 Marketing

eCommerce • Marketing

Começamos ajudando empresas a serem encontradas, escolhidas e a gerarem engajamento online por meio da nossa suíte de ferramentas de software. Depois, expandimos para uma plataforma de comércio conversacional que ajuda empresas a construir relacionamentos com seus clientes nos dispositivos e redes que eles mais utilizam.

Descrição

• Own the success of transportation systems in your partners' cities, serving as the primary point of contact for executive city and agency leadership • Act as a trusted advisor to partners, helping translate their operational realities and community needs into concrete service improvements and revenue opportunities • Build deep, long-term relationships with partners by identifying pain points, providing solutions, and recognizing opportunities for service growth • Analyze service performance data on a daily, weekly, and long-term basis to deliver actionable recommendations that improve quality, efficiency, and growth • Negotiate complex, multi-year contract renewals and service expansions that increase year-on-year revenue across your portfolio • Advocate internally for your partners, championing new products and capabilities that expand the size and scope of their services

🎯 Requisitos

• 4+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company • Quantitatively inclined and data savvy; you draw quick, insightful conclusions from complex data sets and turn raw numbers into clear, actionable recommendations • An entrepreneurial relationship builder who stays calm and considered in politically sensitive, high-stakes situations • A reliable self-starter with a growth mentality; you thrive in fast-paced environments and aren't deterred by setbacks or pivots • An excellent team player who views success as a collective effort and takes pride in mentoring others while delivering as a strong individual contributor.

🏖️ Benefícios

• Free medical plans • 401K matching