Senior Client Success Manager

🕒 Julho 11

🐻 Alaska, Hawaii, +7 estados a mais – Remoto

🐻 Alaska – Remote 🌺 Hawaii – Remote 🦞 Maine – Remote 🌶️ New Mexico – Remote 🌪️ Oklahoma – Remote 🎸 Mississippi – Remote 🗿 South Dakota – Remote 🍁 Vermont – Remote 🧀 Wisconsin – Remote

💵 $129.000 - $166.500 / ano

⏰ Tempo Integral

🟠 Sênior

🤝 Parceiro de Cliente

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Virta Health

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🏥 Saúde

⚕️ Seguro de Saúde

🧘 Bem-estar

Healthcare • Healthcare Insurance • Wellness

Virta Health é uma empresa de saúde focada em reverter o diabetes tipo 2 e promover a perda de peso sustentável por meio de uma abordagem com prioridade na nutrição. A empresa oferece planos de tratamento personalizados que ajudam as pessoas a reduzir ou eliminar a necessidade de medicamentos para diabetes. A Virta colabora com organizações e prestadores de serviços de saúde para alcançar resultados transformadores em cuidados metabólicos. Sua abordagem é baseada em evidências e enfatiza a importância de mudanças no estilo de vida e na alimentação para obter melhorias duradouras na saúde e no controle do peso.

Descrição

• Manage the end-to-end client lifecycle for a strategic and growing list of employer clients contracted through our health plan partners, driving retention and satisfaction through proactive, data-informed account management • Prepare and deliver persuasive business reviews that leverage clinical outcomes, engagement data, and ROI analyses to influence executive decision-making and drive continued investment in Virta by client and partner alike • Act as a consultative advisor to clients – leading expansion discussions by identifying evolving needs and connecting client objectives and population health trends to Virta’s value story • Lead renewal negotiations and upsell contracting, leveraging strong judgment, transparency, and client advocacy, guiding stakeholders toward mutually beneficial terms • Monitor key success indicators for your accounts, surfacing risks and opportunities early and adjusting strategy to achieve desired outcomes • Build strong, trusted relationships with internal cross-functional partners across Clinical, Member Engagement, Analytics, and Commercial to deliver exceptional client experiences • Partner with Member Engagement to expand awareness and adoption within your book of business through campaigns and targeted engagement

🎯 Requisitos

• 6–8 years of experience in customer success, consulting, or client-facing account management roles • Proven track record of independently managing enterprise or strategic employer accounts with strong retention, satisfaction, and growth outcomes • Demonstrated success leading contract renewals and expansions, with consultative selling and negotiation skills that connect customer needs to measurable outcomes and ROI • Experience presenting strategic and financial value to HR, benefits, and consultant audiences • Strategic thinker with strong business acumen – understands key levers of account growth, client economics, and decision-making within employer benefits • Skilled relationship builder who earns trust with senior client and cross-functional partners • Highly analytical and detail-oriented; uses data and insights to inform decisions and guide customer conversations • Exercises strong judgment in execution and prioritization; escalates strategic or sensitive issues appropriately • Curious, proactive, and improvement-oriented – asks “why,” experiments thoughtfully, and shares learnings • Thrives in a fast-paced, high-growth, and evolving environment

🏖️ Benefícios

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Remote work options