Operations and Account Support Coordinator

Provável vaga fantasma

🕒 Maio 22

🇵🇭 Filipinas – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

👻 Score fantasma 70%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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VirtualStaff365

51 - 200 funcionários

Fundada em 2009

🤝 B2B

☁️ SaaS

👥 RH Tech

B2B • SaaS • HR Tech

A VirtualStaff365 é uma empresa sediada em Melbourne, especializada em soluções de terceirização de pessoal virtual. Eles ajudam empresas australianas a economizar tempo e reduzir custos de pessoal, oferecendo soluções de terceirização offshore profissionais e econômicas nas Filipinas e na África do Sul. A VirtualStaff365 oferece uma ampla gama de serviços de assistente virtual, incluindo atendimento ao cliente, entrada de dados, design gráfico, desenvolvimento web e de software, entre outros. Suas soluções permitem que as empresas aumentem a eficiência operacional e escalem rapidamente, oferecendo uma garantia sem riscos.

Descrição

• Provide day-to-day administrative, scheduling, and operational support to the Chief Operating Officer • Assist the Account Manager with client documentation, correspondence, and record keeping • Provide administrative support to manage client accounts and service requests • Track client deliverables, action items, and follow-ups to ensure timely completion • Support the preparation of client reports, updates, and documentation packs • Assist with internal operational process documentation and improvements • Support invoice tracking and documentation coordination • Maintain accurate client, project, and operational records across company systems and filing platforms • Assist in tracking project timelines, schedules, deliverables, and progress updates • Coordinate communication and email flow between internal teams, site teams, contractors, and clients • Track subcontractor schedules and project progress updates • Maintain daily site reports and project documentation registers • Monitor and track expiration dates for company trade licences, permits, and regulatory registrations • Coordinate the timely renewal of company licences and compliance documentation • Track employee certifications, insurance policies, and professional licences • Liaise with relevant authorities and service providers to ensure ongoing compliance • Maintain an updated compliance and renewal calendar to avoid missed deadlines • Assist in compliance tracking for safety documentation, permits, and inspections

🎯 Requisitos

• Proven administrative and coordination experience within the construction or building remediation industry • Excellent written and verbal English communication skills for professional email coordination and stakeholder management • High level of organisational and time-management skills with a strong attention to detail • Demonstrated experience handling project documentation, tracking schedules, and managing compliance records • Proficiency in Microsoft Office, including Word, Excel, and Outlook, at an intermediate to advanced level • Experience utilising online collaboration tools such as Microsoft Teams, OneDrive, and SharePoint • Ability to manage multiple priorities and meet strict deadlines in a fast-paced environment • Reliable and self-managing when working in a remote environment • Ability to work full-time hours aligned to Australian Eastern Standard Time business hours • Experience liaising directly with Australian councils, regulatory authorities, or building compliance bodies (nice-to-have) • Prior experience supporting executive-level operations and account managers simultaneously (nice-to-have) • Familiarity with the strata, commercial, or government sectors within the Australian market (nice-to-have)

🏖️ Benefícios

• Permanent work-from-home set-up • Dayshift (Australian business hours) • Full-time job • HMO (STAFF only) • Annual leave • 13th-month pay • With Government Mandated Benefits

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