Client Account Manager, Programmatic Media

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🕒 Agosto 28

🇿🇦 África do Sul – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

👻 Score fantasma 26%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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VirtuHire

11 - 50 funcionários

Fundada em 2019

🎯 Recrutamento

👥 RH Tech

☁️ SaaS

Recruitment • HR Tech • SaaS

A VirtuHire é um serviço remoto de recrutamento e empregador de registro focado em conectar empresas com talentos qualificados da África do Sul. A empresa avalia rigorosamente os candidatos e fornece uma lista reduzida, agendamento de entrevistas, integração, folha de pagamento, conformidade e gestão completa de funcionários. Oferece um processo de recrutamento sem taxas, anuncia economia de custos em comparação com contratações locais, e enfatiza a proficiência em inglês, candidatos com ensino superior e experiência na indústria. Os dados fornecidos incluem clientes atendidos, contratações realizadas e uma alta taxa de retenção. A VirtuHire posiciona-se como um parceiro que lida com contratação, serviços de empregador de registro (EOR) e administração de RH para permitir que os clientes se concentrem no crescimento.

Descrição

• Own the day-to-day client delivery experience across a portfolio of MediaPath agency and brand accounts • Act as the bridge between clients and the technical delivery team • Own routine client and agency communication relating to active campaigns, reporting, launches, and delivery questions • Manage account calendars, reporting schedules, status calls, open items, and internal follow-through • Triage client questions and coordinate with Programmatic Operations, Data, and Dashboard teams where technical input is required • Translate technical campaign and data explanations into clear, concise, client-ready communication • Coordinate creative assets, tags, geographic requirements, timelines, and other launch dependencies • Walk clients through reporting and dashboard outputs and identify potential issues • Escalate delivery, relationship, and scope risks proactively • Maintain accurate account documentation and ensure commitments are recorded and followed through • Deliver fast, clear client communication, on-time reporting and recurring deliverables, accurate technical-team triage, and proactive risk identification • Focus on client-facing delivery rather than sales, pricing, proposals, contract negotiations, renewals, upselling, or final media strategy

🎯 Requisitos

• 3+ years of experience in digital media, advertising, agency account management, client success, or a closely related environment • Ideally 4–6+ years of experience for independent client ownership • Exceptional written and spoken English • Proven ability to lead agency or brand calls independently and professionally • Strong project management, organisation, and follow-through skills • Ability to manage multiple accounts, priorities, and recurring deadlines • Good understanding of digital/programmatic media and campaign concepts • Strong judgment regarding when to resolve an issue independently and when to escalate • Strong Excel and Google Sheets skills • Programmatic campaign or DSP experience preferred • Agency-side or white-label/reseller experience preferred • Experience with media reporting or ad-tech clients preferred • Familiarity with platforms such as DV360, Basis, Simpli.fi, Amazon DSP, Meta, or YouTube preferred

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