Customer Relationship Manager, ERP

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🕒 Março 12

🐊 Florida – Remoto

🐊 Florida – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Vision33

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2003

🤝 B2B

🏢 Corporativo

☁️ SaaS

B2B • Enterprise • SaaS

Vision33 é uma empresa global de serviços de tecnologia que implementa, integra e oferece suporte a soluções de software de ERP em nuvem e de negócios para organizações em crescimento. Com mais de 20 anos de experiência e uma grande equipe de consultores certificados da SAP e Sage, a Vision33 oferece serviços completos, incluindo implementação de ERP, migração para a nuvem, gestão de TI e suporte (TOTAL Care), além de serviços profissionais. A empresa também oferece complementos e plataformas proprietárias, como a Saltbox Integration Platform e a Saltbox Experience Platform, além de soluções específicas para a indústria e complementares para RH e eGovernança.

Descrição

• Manage and develop relationships with an established portfolio of SAP Business One clients across Eastern U.S. • Inherit and develop an established portfolio of ERP clients, focusing on strengthening relationships, expanding solutions, and identifying new opportunities that support client growth. • Act as a trusted advisor, working closely with client executives and operational leaders to understand their evolving business priorities and identify solutions that support their growth. • Primary relationship owner and trusted advisor for assigned clients, building trusted partnerships with executive and operational stakeholders. • Regularly engage with CFOs, CIOs, and operational leadership teams, helping them align technology investments with long-term business strategy. • Identify and develop new opportunities within existing accounts by aligning Vision33 solutions with client business objectives and regional ARR targets. • Develop and execute structured account plans that support both client success and regional revenue goals. • Ensure long-term client success by proactively managing relationships, addressing challenges, and aligning internal teams to deliver exceptional outcomes. • Maintain accurate opportunity tracking, account forecasting, and performance reporting to support regional growth targets. • Work closely with consulting, delivery, and leadership teams to ensure clients receive maximum value from Vision33’s solutions and services.

🎯 Requisitos

• 5+ years’ experience in client relationship management, account management, or client success role. • 5+ years’ experience working with ERP, SaaS, or business management software within the SMB or mid-market sector. • Experience with ERP solutions such as SAP Business One, Sage, Microsoft Dynamics, NetSuite, Epicor, or similar platforms is highly desirable. • Proven success managing and growing strategic client accounts. • Strong commercial mindset with the ability to identify and develop growth opportunities within client accounts. • Ability to build trusted relationships with C-suite executives and operational leaders. • Strong understanding of business operations and financial drivers (accounting or ERP process knowledge is an asset). • Excellent communication, negotiation, and stakeholder management skills. • A consultative approach focused on long-term partnership and measurable client value. • Highly organized and comfortable managing multiple accounts and priorities. • Results-oriented, with the ability to manage performance against account growth targets. • Willingness to travel within the Eastern U.S. as required.

🏖️ Benefícios

• Offers a competitive base salary plus uncapped commission tied to account growth and client success. • Collaborative team environment backed by experienced consultants and delivery professionals. • Ability to build long-term client partnerships while growing your income year over year. • Work with organizations implementing industry-leading ERP and cloud technologies.