Account Executive

🕒 Setembro 3

🌲 North Carolina – Remoto

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💵 $55.000 - $70.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧑‍💼 Executivo de Contas

👻 Score fantasma 5%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Vitu

1001 - 5000 funcionários

Fundada em 2005

🚘 Automotivo

🔌 API

☁️ SaaS

💰 Series unknown em 2015-02

Automotive • API • SaaS

Vitu é uma empresa de tecnologia que oferece soluções digitais completas para o ciclo de vida de veículos, conectando credores, concessionárias, remarketing, consumidores e jurisdições governamentais. Sua plataforma e APIs possibilitam o processamento de título e registro nos 50 estados, titulação eletrônica (e-titling) e o National Title Exchange (NTX), fluxos de trabalho acelerados de título e quitação para concessionárias e credores, penhora e título eletrônico (ELT), assinaturas digitais, relatórios VIN/NMVTIS e soluções de pagamento seguras para jurisdições. A Vitu também oferece conformidade de registro de frotas, produtos CMS para gestão de títulos e quitação para credores, fluxos de trabalho de execução de garantias, treinamentos de conformidade e APIs para desenvolvedores; a empresa é auditada pelo SOC 1 Type II e um provedor de dados aprovado pelo NMVTIS.

Descrição

• Build and maintain strong professional relationships with Vitu clients • Provide training, consultation, and support on state regulations and practices related to vehicle titling and registration • Act as client advocate for all products and services • Deliver white-glove customer service to dealers • Respond promptly to phone calls and emails • Resolve problems and troubleshoot issues • Identify and communicate client needs proactively • Arrive on time for scheduled appointments • Escalate and report issues with ownership and follow-up • Provide continual and follow-up training as needed • Provide backup phone coverage during business hours and rotational after-hours support • Perform proactive reporting and issue analysis • Complete end-of-month financial reporting • Conduct monthly volume reviews • Review and act on utilization dashboards • Ensure state compliance in related areas • Manage administrative duties delegated by DMV • Support clients throughout North Carolina

🎯 Requisitos

• DMV OR Dealership Title & Registration experience • Excellent communication, retention, and training skills • Troubleshooting and problem-solving skills are a must • Strong writing skills and attention to detail • Familiarity with various DMS systems used by Vitu clients • Clean driving record and current State driver’s license required • Knowledge of State regulations pertaining to registration processing • Experience with Chrome and Firefox configuration and settings • Ability to use Microsoft Word, Excel, and Google Suite • Ability to effectively communicate with high-level Executives • Ability to work independently with limited supervision • Overall happy and positive attitude • Travel required up to 150 miles, 4–5 days a week • Account management in a business-to-business environment preferred

🏖️ Benefícios

• Company-provided vehicle • Healthcare Coverage for you and your family covering Medical, Dental & Vision • Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA) • Generous PTO • Pet Insurance • Retirement Planning • ID Theft Insurance • Life and Disability Insurance • Commuter Benefits • Accident & Hospital, Critical Illness Insurance • Tuition Reimbursement • Employee first culture • Collaborative and inclusive working environment • Opportunities to grow and contribute

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