Director, ECM Training – Quality

🕒 Maio 28

🌵 Arizona, California, +9 estados a mais – Remoto

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $145.000 - $160.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Vynca

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2014

⚕️ Seguro de Saúde

🧘 Bem-estar

Healthcare Insurance • Healthcare • Wellness

A Vynca é uma empresa de saúde que se especializa em cuidados paliativos para pacientes com doenças graves. A organização foca em aprimorar o gerenciamento de cuidados, oferecendo suporte que inclui gestão da dor, aconselhamento em saúde mental, apoio espiritual e planejamento antecipado de cuidados. A Vynca tem como objetivo auxiliar pacientes a navegarem por condições crônicas e cuidados complexos, garantindo que recebam suporte abrangente de uma equipe dedicada de profissionais da saúde, tanto presencialmente quanto virtualmente. Os serviços geralmente são cobertos por grandes planos de saúde, levando cuidados essenciais diretamente aos pacientes em suas casas ou através de capacidades de telemedicina.

Descrição

• Design, implement, and lead the ECM operational quality management program across all health plans and ECM lines of business • Establish enterprise-wide quality standards, documentation expectations, and operational best practices • Develop standardized workflows and quality governance processes to improve consistency across ECM teams • Build scalable quality assurance frameworks that support organizational growth and payer expansion • Partner with Clinical Operations leadership to align operational quality initiatives with care delivery goals and member outcomes • Lead organizational readiness for health plan, DHCS, and regulatory audits • Oversee internal audit programs focused on ECM documentation quality, workflow compliance, timeliness standards, and regulatory adherence • Develop and maintain audit readiness scorecards, corrective action plans, and monitoring processes • Analyze quality trends, audit findings, operational KPIs, and performance data to identify improvement opportunities • Develop and oversee onboarding, education, remediation, and competency programs for ECM staff.

🎯 Requisitos

• 7+ years of experience in healthcare operations, care management, population health, managed care, or quality operations • 3+ years of leadership experience managing operational quality, audit, education, or performance improvement initiatives • Strong knowledge of CalAIM ECM requirements, Medi-Cal managed care operations, and health plan expectations • Demonstrated leadership experience in building clinical education, training program development, and quality improvement operational processes in fast-paced or high-growth healthcare environments • Hands-on experience with regulatory compliance and at least one full accreditation cycle • Deep knowledge analyzing operational data, quality metrics, and performance trends to drive business decisions • Strong written and verbal communication skills with the ability to translate complex clinical and regulatory concepts for diverse audiences • Must be able to collaborate effectively across geographically distributed, interdisciplinary care teams.

🏖️ Benefícios

• medical, dental, and vision insurance • income protection benefits • flexible PTO • company holidays • 401k • access to other wellness benefits