Enrollment Manager, RN

🕒 Setembro 2

🌵 Arizona, California, +9 estados a mais – Remoto

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $90.000 - $115.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 11%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Vynca

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2014

💼 Consultoria

⚕️ Seguro de Saúde

🏥 Saúde

Consulting • Healthcare Insurance • Healthcare

A Vynca é uma empresa de saúde que se especializa em cuidados paliativos para pacientes com doenças graves. A organização foca em aprimorar o gerenciamento de cuidados, oferecendo suporte que inclui gestão da dor, aconselhamento em saúde mental, apoio espiritual e planejamento antecipado de cuidados. A Vynca tem como objetivo auxiliar pacientes a navegarem por condições crônicas e cuidados complexos, garantindo que recebam suporte abrangente de uma equipe dedicada de profissionais da saúde, tanto presencialmente quanto virtualmente. Os serviços geralmente são cobertos por grandes planos de saúde, levando cuidados essenciais diretamente aos pacientes em suas casas ou através de capacidades de telemedicina.

Descrição

• Own daily, weekly, and monthly outreach and enrollment targets for assigned expansion markets • Monitor outreach performance in real time and redirect team effort to address shortfalls • Lead daily enrollment huddles covering results, call targets, priority lists, and barriers • Manage outreach list hygiene, call cadence, attempt rules, and time-of-day strategy • Partner with reporting to develop and refine performance dashboards and reports • Produce daily and weekly reporting for clinical, growth, and executive leadership; escalate risks with recovery plans • Translate expansion goals into staffing plans, volume requirements, and productivity expectations • Collaborate with Marketing and senior leadership on strategies, messaging, materials, scripting, and campaign timing • Directly supervise and develop the Enrollment RN, Enrollment Medical Assistants, Outreach Specialists, and in-person Clinical Liaison • Complete annual performance reviews and conduct weekly 1:1s, coaching, and performance management • Oversee Clinical Liaison field activity, referral source engagement, on-site enrollment support, and market coordination • Ensure clinical screening, eligibility review, consent conversations, documentation, and enrollment workflows meet standards • Monitor and coach call quality through call reviews and side-by-side observation • Support onboarding, training, mentoring, and precepting of enrollment staff • Ensure daily outreach coverage across time zones and manage call-offs, PTO, and schedule changes • Conduct routine audits for eligibility accuracy, documentation completeness, compliance, and workflow adherence • Identify and resolve workflow issues affecting reach rate, conversion, or speed to enrollment • Support program improvements, standardization, and scalability during new-market launches • Collaborate with Providers, clinical teams, health plans, and referral partners to ensure handoff to ongoing care • Provide direct outreach, screening, or patient care delivery as needed • Travel for training, meetings, market launches, and other business needs as required

🎯 Requisitos

• Willing and able to work Monday through Friday, with outreach coverage spanning 8:00am Eastern Time through 5:30pm Pacific Time, with flexibility for potential evenings and weekends • Active, unrestricted Registered Nurse (RN) license • Ability to obtain California licensure within 6 months of hire • Ability to obtain additional state licensure as needed • 2 years of people management experience • 5 years in a direct care delivery role as a Registered Nurse, including at least 2 years in palliative care, hospice care, or complex care management • Experience managing daily production or outreach metrics • Strong data fluency and ability to build, read, and act on reports and dashboards • Experience in change management in rapid-growth environments • Strong organizational and independent working skills • Proficient in Microsoft and Google applications • Salesforce experience strongly preferred • Excellent communication and motivational skills, including conflict resolution techniques • Experience launching or scaling enrollment, intake, or patient acquisition functions in a new market • Experience overseeing telephonic outreach or healthcare call center operations • Experience managing field-based or in-person liaison staff • Working knowledge of lean Six Sigma methodology • CHPN certification preferred • Background check required prior to employment • Influenza vaccination required for patient-, client-, or customer-facing roles, subject to accommodation consideration • Must comply with U.S. employment eligibility verification using E-Verify

🏖️ Benefícios

• Bonus eligibility • Medical insurance • Dental insurance • Vision insurance • Income protection benefits • Flexible PTO • Company holidays • 401(k) • Wellness benefits • Mileage reimbursement for field roles