Senior Account Manager – Mandarin

🕒 Junho 3

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

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Spreetail

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🛍️ Comércio Eletrônico

🏪 Marketplace

☁️ SaaS

eCommerce • Marketplace • SaaS

A Spreetail é uma solução completa de e-commerce para marcas e fabricantes de produtos grandes e volumosos. A empresa oferece serviços de expansão em marketplaces, fulfillment, criação de conteúdo, controle de marca, além de marketing e publicidade. A Spreetail é reconhecida como uma "Oversize Accelerator" (aceleradora de itens volumosos), fazendo parceria com marcas para aumentar as vendas de e-commerce em múltiplos canais. Sua especialidade inclui entregas rápidas, especialmente para itens grandes e volumosos, com centros de fulfillment estrategicamente localizados que permitem entrega no dia seguinte para a maior parte dos EUA, com expansão para o Reino Unido e a Alemanha. A empresa trabalha de perto com fabricantes que têm histórico sólido de vendas online para desenvolver estratégias de crescimento sob medida, aproveitando tendências e insights de mercado. A Spreetail também gerencia a otimização de conteúdo para listagens de produtos e conduz campanhas de publicidade para ampliar a visibilidade da marca. É um dos principais vendedores em plataformas como Amazon, Walmart e Target+.

Descrição

• Drive brand growth by assessing the full GMV potential of each brand and building smart, competitive fulfillment contract models. Use market insights to identify realistic opportunities and maximize impact. • Translate long-term brand goals into clear, actionable steps and inspire teams, peers, and brand leaders to execute strategy at every touchpoint. • Own account health by monitoring daily performance metrics including on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales, taking decisive action to keep brands thriving. • Forge strong relationships with business leaders at all levels, lead brand communications, manage feedback, and deliver projects with precision and excellence while always going above and beyond to provide a best-in-class brand experience. • Deliver insightful brand reporting with actionable recommendations, lead calls, track questions, drive follow-ups, and complete weekly business reviews to identify gaps and ensure results.

🎯 Requisitos

• Native Mandarin speaker with full fluency in English, able to communicate and translate seamlessly with Mandarin-speaking brands. • Bachelor’s degree in Business, Finance, Project Management, or Client Services. • 5–6+ years managing e-commerce clients with net sales exceeding $20 million annually, including project or account management experience, particularly with brands importing from China. • Proven ability to thrive in fast-paced environments, engaging confidently with client leaders at all levels, from C-level executives to support teams. • Strong independent and team management skills with creative problem-solving, exceptional writing, phone, and presentation abilities, and a focus on delivering results on time.

🏖️ Benefícios

• We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families. • We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards. • We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. • We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.