Account Coordinator

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $79.000 - $98.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Wheelhouse Digital Marketing Group

Wheelhouse Digital Marketing Group

11 - 50 funcionários

🏥 Saúde

🛡️ Seguros

📣 Marketing

Healthcare • Insurance • Marketing

A Wheelhouse Digital Marketing Group (DMG) é uma agência de marketing de performance especializada em publicidade digital, estratégia digital, ciência de dados e serviços criativos. Eles se concentram em resolver desafios digitais para marcas de saúde, tecnologia médica e outras marcas inovadoras, utilizando tecnologia proprietária e soluções de dados de primeira parte. A Wheelhouse DMG se destaca por fornecer soluções de análise e dados compatíveis com HIPAA, ajudando as marcas a prosperar no cenário em constante evolução da privacidade de dados. Seu trabalho abrange várias indústrias, incluindo saúde, agências governamentais e seguradoras, com forte ênfase em proporcionar crescimento e retorno sobre investimento por meio de capacidades integradas e estratégias personalizadas.

Descrição

• Communicate directly with day-to-day client stakeholders, both in calls and over email • Maintain first-hand fluency in both US and International workstreams, proactively flagging cross-market implications • Review deliverables performing QA to ensure everything sent to clients levels up to the overall account strategy • Deliver a weekly synthesized pulse to the Account Director on what moved and what's at risk relative to our KPIs and business objectives • Serve as consistent, connective presence across all ~10 FTEs on the account, supporting deadline and priority management • Keep documentation updated to ensure team members are able to easily reference the most up to date information • Interact daily with both US and International workstream leads across Digital Advertising, Digital Strategy, Marketing Sciences, and Account Management • Report into the Account Director, maintaining a standing weekly 1:1 plus ongoing attendance in both regions' working sessions • Exercise judgment on what rises to Account Directors attention; the standard is discernment, not comprehensiveness • Keep Clickup, Test Plans, and Creative Schedules current without requiring the Account Director to intervene • Identify and propose fixes to recurring coordination gaps across US/International workflows • Identify where individual contributors or workstreams are drifting from the client north star and business objectives, and surface it early • Actively look for where a development in one region echoes, contradicts, or creates risk for the other, and flag it proactively

🎯 Requisitos

• 2–4 years of experience in account management, client services, or a comparable coordination-heavy role, ideally in performance marketing or a client-services agency • Demonstrated judgment: able to distinguish signal from noise across a high volume of cross-functional activity • Comfortable operating across two regions/markets simultaneously without needing them separated • Strong written synthesis skills; can compress a week of activity into what actually matters • High trust and discretion; this role sits close to sensitive account and client dynamics.

🏖️ Benefícios

• Company-sponsored Medical, Dental and Vision coverage for the employee and their dependents • Short Term Disability, Long Term Disability, Life Insurance and AD&D Benefits • Access to the Company’s Employee Assistance Program • Quarterly volunteering and donation match • $50 monthly Wellness stipend • $1000 annual Professional Development & Education credit • Joy Fund of $50 per month that can be spent on anything that brings joy to a Wheelhouse employee or client • Unlimited PTO • Generous Company Holidays • Monthly Mental Health Days for employees to rest and recharge • 3 months of 100% paid parental leave with a two-week re-entry period • Participation in the Wheelhouse 401k program, including 100% match up to 4% of salary • Participation in a Student Loan Assistance program

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