Senior Account Manager

🕒 Julho 13

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Wheelhouse Digital Marketing Group

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🏥 Saúde

🛡️ Seguros

📣 Marketing

Healthcare • Insurance • Marketing

A Wheelhouse Digital Marketing Group (DMG) é uma agência de marketing de performance especializada em publicidade digital, estratégia digital, ciência de dados e serviços criativos. Eles se concentram em resolver desafios digitais para marcas de saúde, tecnologia médica e outras marcas inovadoras, utilizando tecnologia proprietária e soluções de dados de primeira parte. A Wheelhouse DMG se destaca por fornecer soluções de análise e dados compatíveis com HIPAA, ajudando as marcas a prosperar no cenário em constante evolução da privacidade de dados. Seu trabalho abrange várias indústrias, incluindo saúde, agências governamentais e seguradoras, com forte ênfase em proporcionar crescimento e retorno sobre investimento por meio de capacidades integradas e estratégias personalizadas.

Descrição

• Lead and own the overall vision for at least 1 large client relationship, providing comprehensive strategic guidance that aligns with their business objectives while seamlessly integrating into an already strong client relationship • Navigate, maintain, and cultivate senior-level stakeholder relationships, ensuring strategic alignment and business growth while maintaining appropriate professional boundaries • Serve as the primary liaison between for the client, maintaining consistent communication with key stakeholders and ensuring all relevant client parties remain well-informed of project developments. Orchestrate cross-functional internal collaboration between marketing, analytics, creative, and strategy teams, effectively breaking down silos and ensuring seamless delivery of client objectives • Demonstrate strong presence and confidence in ensuring client needs are met • Proactively monitor and analyze campaign performance through BI reporting, ensuring insights are correctly interpreted and communicated to drive strategic decision-making • Drive accountability across internal teams for deadlines, quality standards, and strategic objectives while maintaining high standards for deliverable excellence • Identify potential challenges early and implement solutions before they become issues, advocating for both client needs and internal team well-being • Serve as an extension of the client’s team, demonstrating passionate advocacy for their success • Oversee the accurate execution of work across digital advertising (Google, Meta), SEO, CRO, and analytics initiatives that consistently meets or exceeds client expectations • Manage proactive client communications, including regular status updates and executive-level presentations • QA-ing team deliverables and maintaining quality standards across all work products • Supporting business development and marketing efforts by sharing strategic insights and best practices • Facilitating effective internal and external meetings that drive project momentum and client satisfaction

🎯 Requisitos

• Minimum 5+ years’ experience in account management, client services, or similar role specifically within a digital agency environment • Proven track record working with large healthcare clients, with deep understanding of digital advertising (Google, Meta), digital strategy (SEO, CRO), and analytics (BI reporting) • Experience leading high-profile accounts in a fast-paced agency setting, with demonstrated success in managing and growing relationships with large, high-revenue clients • Exceptional strategic thinking and analytical skills, with the ability to translate complex data insights into actionable recommendations • Outstanding ability to bridge gaps between internal teams (marketing, analytics, creative, strategy), ensuring cross-functional collaboration and breaking down silos • Excellent verbal and written communication skills with the confidence to push back when necessary while maintaining positive client relationships • Detail-oriented with strong project management capabilities and proven ability to ensure accurate execution of work across all deliverables • Demonstrated success in holding teams accountable to deadlines, quality standards, and strategic objectives • Adaptability and innovation in the face of rapidly changing industry landscapes.

🏖️ Benefícios

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Unlimited PTO • Short Term Disability, Long Term Disability, Life Insurance and AD&D Benefits • Quarterly volunteering and donation match • $50 monthly Wellness stipend • $1000 annual Professional Development & Education credit • Joy Fund of $50 per month that can be spent on anything that brings joy to a Wheelhouse employee or client • Generous Company Holidays • Monthly Mental Health Days for employees to rest and recharge • 3 months of 100% paid parental leave • Participation in the Wheelhouse 401k program, including 100% match up to 4% of salary • Participation in a Student Loan Assistance program