Associate Commercial Lines Account Manager

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🕒 Julho 3

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WIKA Group

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1946

🏥 Saúde

🍽️ Alimentos e Bebidas

💼 Consultoria

Healthcare • Food & Beverage • Consulting

O Grupo WIKA é líder global no campo da tecnologia de medição industrial, especializado em soluções de medição de pressão, temperatura, nível e força. A empresa oferece uma ampla gama de produtos, incluindo medidores digitais, sensores e equipamentos de calibração, personalizados para atender a diversas indústrias, como óleo e gás, química e alimentos e bebidas. Com compromisso com a qualidade e sustentabilidade, o Grupo WIKA também fornece soluções e serviços projetados para melhorar a eficiência operacional e a confiabilidade em aplicações exigentes.

Descrição

• Provide day-to-day service support for assigned commercial accounts under the direction of an Account Manager or Executive • Respond to client inquiries regarding coverage, billing, certificates, and endorsements in a timely and professional manner • Assist with preparing client communications, renewal summaries, and proposals • Process policy changes including endorsements, cancellations, reinstatements, and audits • Review policy documents for accuracy and maintain organized client records in the agency management system • Issue certificates of insurance, auto ID cards, and evidence of coverage • Support renewal workflow by gathering exposure information and tracking deadlines • Assist with marketing submissions to carriers and preparation of renewal comparisons • Communicate with carrier underwriters and service teams to support account needs • Maintain accurate data and documentation in compliance with agency and regulatory standards • Assist with billing questions, premium audits, and resolving discrepancies • Follow established workflows and prioritize tasks to meet service expectations • Collaborate with Account Managers, Producers, and internal teams to support client needs • Deliver responsive, professional communication to support a positive client experience • Participate in training, team meetings, and continuous improvement efforts

🎯 Requisitos

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment • Strong organizational skills and attention to detail • Commitment to providing excellent customer service • Ability to work collaboratively in a team setting • Willingness to learn insurance coverages, systems, and processes • Ability to obtain and maintain required licensing, if not already licensed • Prior experience in insurance, customer service, or an administrative role preferred • Property and Casualty license preferred or willingness to obtain • Strong written and verbal communication skills • Proficiency with Microsoft Office and ability to learn agency management systems such as Applied Epic • Problem-solving skills and a proactive approach to supporting client needs.

🏖️ Benefícios

• Comprehensive benefits-401K • ESOP • Health • Paid Time Off • Volunteer Time Off • MORE!!!