Manager, OTC

🕒 Outubro 9

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $115.000 - $120.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Warner Music Group

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1920

📱 Mídia

💰 Post-IPO Debt em 2021-10

Media

A Warner Music Group é uma empresa global de música que forma um coletivo de criadores e entusiastas da música. A empresa está envolvida em música gravada, publicação musical e desenvolvimento de marcas de mídia. A Warner Music Group é dedicada a defender a individualidade de artistas e compositores, capacitando-os através de seus selos icônicos e marcas distintivas. Hospeda uma grande variedade de artistas e é conhecida por seu compromisso com a liberdade criativa e possibilidades ilimitadas na indústria musical.

Descrição

• Define the future-state Order to Cash processes and measures aligned with organizational strategies, country-specific knowledge, and operational requirements • Lead cross-functional and virtual teams in reviewing, designing, developing, and implementing global OTC processes and procedures • Lead process design meetings with internal subject matter resources and third-party vendors • Lead technical and operational teams through testing, defect resolution, and ongoing configuration of SAP SD/FI-AR modules and associated subsystems • Manage OTC testing across credit limits, billing, cash application, dispute management, credit/debit memos, and customer statements • Collaborate with SAP Master Data Management on customer master data configuration and governance • Work with WMG Tax on complex worldwide tax scenarios • Represent intercompany billing between service centers and transformation • Standardize global, regional, and local OTC processes while incorporating required localizations • Lead design, documentation, and ongoing socialization of end-to-end OTC processes • Build consensus with global WMG partners and communicate process and systems impacts • Partner with IT on integrations between commercial operations, billing platforms, and core finance systems • Develop job aids, communications, and training approaches for new OTC processes and systems • Represent the benefits of Finance Transformation across WMG • Represent the OTC business process in Fit/Gap sessions and challenge customization requests • Maintain OTC SOPs, user guides, and training materials • Participate in OTC training-material preparation • Resolve and review OTC issues, risks, and business impacts • Identify internal and external OTC improvements, including cash-application automation and AI-driven credit scoring

🎯 Requisitos

• Bachelor's degree from a four-year college or university in Business, Finance, Accounting, Business Information Systems, Management Science, or equivalent practical experience • Proven experience focusing on OTC processes (Credit, Collections, Cash Application, Billing, AR) or related finance transformation experience • Strong Order to Cash process and systems knowledge, preferably within a music, media, digital licensing, or entertainment industry context • Prior experience leading workshops and engaging collaborators through targeted consensus-building approaches • Relevant operational OTC experience supervising credit management, order fulfillment/billing workflows, cash management, dispute resolution, AR ledger management, and internal controls • Technically savvy with a robust organizational change skillset • Experience with a previous SAP implementation, specifically SAP SD, FI-AR, or FSCM • Exemplary collaborator engagement and management skills internationally and within complex, multi-faceted organizations • Strong analytical skills and ability to perform complex dispute, credit risk, and receivables analysis • Ability to develop and articulate a long-term OTC vision and implement incremental improvements • Ability to collaborate with sales, licensing, supply chain, legal, and finance business units • Transformational leadership experience • Media, entertainment, digital distribution, or music industry experience preferred • Familiarity with SAP FSCM and modern automated cash application tools

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