Account Manager, SMB

🕒 Junho 1

🏄 California – Remoto

🏄 California – Remote

💵 $70.400 - $88.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

Candidatar-se

Encontrar Vagas Remotas Similares

Receber Emails de Vagas Remotas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Wonder

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🛍️ Comércio Eletrônico

👥 B2C

💰 $100.000.000 Corporate Round em 2023-11

eCommerce • B2C • Food Delivery

A Wonder é um marketplace de restaurantes voltado para o consumidor e operadora de food halls que permite que os clientes combinem pratos de vários restaurantes parceiros premiados em um único pedido. Oferece opções de refeição no local, retirada e entrega sempre gratuita através de seu aplicativo e locais em todo o Nordeste dos EUA, combinando menus selecionados de chefs renomados e pedidos em grupo simplificados em uma experiência unificada.

Descrição

• Oversee a restaurant portfolio, optimizing their Grubhub account, enhancing menu pages, and boosting conversion • Cultivate restaurant relationships and driving growth • Develop a solid understanding of Grubhub's products and services, including their features, benefits, and value propositions • Assist in managing a portfolio of accounts, ensuring timely communication, and addressing basic inquiries or concerns from clients • Assist restaurants in attracting new diners, boosting order volume, and delivering top-quality service to their diners • Conduct regular check-ins with restaurant partners to gather feedback, assess satisfaction levels, and identify areas for improvement • Respond to restaurant inquiries, account issues, and requests or route them to appropriate company departments within turnaround time expectations • Maintain accurate and up-to-date records of client interactions, including notes on discussions, action items, and follow-up tasks • Participate in training sessions and workshops to enhance product knowledge, sales skills, and overall proficiency in account management practices • Proactively seek opportunities to contribute to team goals and initiatives, demonstrating a willingness to learn and grow in the role.

🎯 Requisitos

• Bachelor’s Degree or equivalent years of experience and High School degree/GED required • 2-4 years of Sales or Account Manager experience • Experience working with (or selling to) restaurant owners is a major plus • Restaurant experience is also a plus • Strong computer skills (MS Office, Google products) with the ability to quickly learn new software • Experience with Salesforce.com or similar CRM is a plus • Native-level fluency in English is required • Candidates fluent in Mandarin or Spanish are strongly preferred • Ability and desire to do whatever it takes to find solutions for restaurants • Strong verbal and written communication skills • Confident making outbound dials on the phone • Proven track record of success in meeting and exceeding goals • Impeccable organizational skills, easily balancing multiple tasks at once; self-starter with a strong bias towards action and problem-solving; maximizes effectiveness by focusing time in the right areas • Outstanding, positive attitude with passion and aptitude for working in a fast-paced and fast-growing environment.

🏖️ Benefícios

• Competitive salary package including equity and 401K • Multiple medical, dental, and vision plans to meet all of our employees' needs • Various benefits and perks that are not listed