VP, Global Deal Desk – Renewal Operations

🕒 Outubro 28

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $252.500 - $365.000 / ano

⏰ Tempo Integral

🔴 Especialista

⚙️ Operações

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Workiva

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2008

💼 Consultoria

🏥 Saúde

📦 Logística

💰 $689.300 Venture Round em 2014-10

Consulting • Healthcare • Logistics

A Workiva é uma plataforma completa desenvolvida para reporting corporativo, ESG, auditoria e gestão de riscos. Oferece soluções integradas de reporting que conectam dados, unificam processos e permitem que as equipes foquem em trabalhos de maior valor agregado. Mais de 6. 000 empresas internacionais confiam na Workiva por sua capacidade de simplificar fluxos de trabalho e fornecer uma fonte única da verdade para dados financeiros e não financeiros. A plataforma incorpora tecnologia de ponta, incluindo IA e automação, para aumentar a segurança e a conformidade com requisitos regulatórios atuais e futuros. As soluções da Workiva são adaptadas a diversos setores, como bancos, seguros e investimentos, e a plataforma apoia times de contabilidade, finanças, auditoria, riscos e sustentabilidade.

Descrição

• Own deal structuring, governance, negotiation, pricing compliance, renewal execution, and the end-to-end quote-to-order process across Workiva’s global commercial organization • Build the team and operating model to accelerate Sales while protecting deal quality, margin, and retention • Own deal governance and approval authority across partner and direct deals • Lead structuring and negotiation of complex commercial terms for strategic, high-value deals • Advise Sales Leadership and Product Marketing on enterprise deal architecture, custom terms, and value-based pricing • Partner with Pricing & Packaging, Legal, and Accounting on pricing policy, deal structure, order approvals, and revenue recognition readiness • Drive continuous improvement in deal cycle time and seller experience • Own renewal operations and customer retention, partnering with Customer Success and Field Operations • Build data-driven renewal forecasting and risk-detection models 6–12 months before contract expiration • Identify expansion opportunities within the renewal motion • Set the vision and multi-year roadmap for quote-to-order-to-renewal transformation • Lead quote-to-order transformation with Sales Planning & Performance, Business Technology, Legal, and Finance • Apply AI, automation, and advanced analytics to deal desk and renewal operations • Define KPIs, dashboards, and insights for deal governance, discounting, and retention decisions • Design scalable operating models for growth, new products, and new go-to-market motions • Lead change management across Sales, Finance, Legal, and Customer Success • Lead and develop the Deal Desk, Commercial Strategy, and Renewal Operations teams • Partner with senior sales leadership on commercial strategy, pricing, and deal-process improvements • Coach team members and foster continuous learning and customer commitment • Own hiring, performance management, team planning, and development

🎯 Requisitos

• 12+ years of progressive Deal Desk, Commercial Operations, and/or Renewal Operations experience in a high-growth technology company, ideally at a publicly traded SaaS company • Track record of leading deal desk and renewal operations at scale and transforming them into strategic business enablers • Experience participating in a quote-to-cash or quote-to-order transformation, including CPQ/CLM implementation or optimization • Hands-on experience applying automation, analytics, or AI to commercial operations processes • Experience negotiating complex commercial terms directly with customers and partners • Experience managing analytically rigorous, cross-functional corporate initiatives • Working knowledge of subscription revenue recognition (ASC 606) • Strategic thinking and process design skills • Strong technology fluency and ability to partner with IT and business-systems teams • Excellent verbal, written, and interpersonal communication skills • Strong commercial negotiation skills • Ability to influence across Sales, Legal, Accounting, Finance, and Customer Success • Strong analytical skills • Attention to detail around contract terms and pricing structures • Ability to set priorities and manage multiple initiatives in a fast-paced environment • Bachelor’s degree required; equivalent experience considered • MBA preferred • Up to 20% travel as needed • Reliable internet access when working remotely

🏖️ Benefícios

• A discretionary bonus typically paid annually • Restricted Stock Units granted at time of hire • 401(k) match • Comprehensive employee benefits package • Work from an office or remotely from any location within your country of employment • Reasonable accommodations for applicants with disabilities

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