Manager, Civic Engagement

🕒 Maio 22

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $103.500 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of WorkMoney

WorkMoney

11 - 50 funcionários

👥 B2C

💸 Finanças

🌍 Impacto Social

B2C • Finance • Social Impact

WorkMoney é uma plataforma dedicada a ajudar indivíduos a melhorar suas situações financeiras, fornecendo recursos e dicas para economizar e ganhar dinheiro. A empresa conecta seus membros com oportunidades para reduzir custos em diversas áreas, incluindo alimentação, saúde, utilidades, cuidados familiares, habitação e mais. Por meio de uma variedade de serviços, como recomendações de recursos locais, comparação de custos e acesso a programas governamentais, a WorkMoney se esforça para devolver mais dinheiro aos bolsos de seus membros. Com uma grande base de associados e recursos extensivos, ela se concentra em soluções práticas para os desafios financeiros do dia a dia.

Descrição

• Manage WorkMoney, Inc’s civic engagement multi-channel programs, including phones and other outreach channels • Support the translation of campaign priorities into clear, executable plans, ensuring outreach is organized, accurate, and delivered on time • Build, deploy, manage, and optimize outreach campaigns primarily through direct phone outreach, maintaining quality, consistency, and alignment with campaign objectives • Support vendor-led program execution by coordinating inputs, tracking deliverables, and maintaining visibility into timelines and progress • Adjust execution plans and outreach schedules in response to shifting campaign priorities, ensuring programs remain on track to meet timelines and performance goals • Support audience targeting and list execution, ensuring outreach is delivered appropriately to audiences • Monitor performance against defined goals, identifying gaps or risks and identify opportunities for improvement • Prepare and present regular reporting on campaign performance, including progress, challenges, and outcomes • Ensure quality control across outreach programs, including accuracy, targeting integrity, and execution standards • Coordinate with cross-functional partners (e.g., data, creative, operations) to ensure campaigns are executed effectively and dependencies are managed • Maintain workflows, trackers, and documentation to support consistent and scalable execution • Proactively communicate updates, risks, and needs, ensuring alignment and continuity across workstreams • Support the preparation and distribution of program materials, including scripts, guidance, and updates for outreach execution

🎯 Requisitos

• At least two cycles of experience managing high-volume outreach, engagement, advocacy or political campaign-based programs, including direct experience with phone and/or SMS programs • Demonstrated experience managing multi-channel outreach programs, including coordination, deployment, and performance tracking • Hands-on experience with outreach platforms such as CallHub, Strive, GetThru, Hustle, NGP VAN, or similar tools • Proven ability to manage multiple workstreams simultaneously, while maintaining strong attention to detail and execution quality • Experience coordinating across teams to deliver timely results and meet shared objectives • Ability to monitor performance against defined targets, identify gaps or risks, and recommend opportunities for improvement • Strong organizational and communication skills, with the ability to clearly convey updates, issues, and next steps • Ability to work a flexible schedule, including evenings and weekends, based on program needs • Spanish language proficiency, including experience supporting bilingual outreach • Experience working in or supporting outreach efforts in working-class communities • Experience building targeted outreach lists using NGP VAN or similar CRM tools

🏖️ Benefícios

• We fully cover the premiums for medical, dental, and vision insurance • Our retirement plan includes up to a 6% employer match • We contribute toward your student debt repayment • Generous paid time off options • Stipends for remote work expenses and cell/internet data usage

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