Mid Market Account Manager

🕒 Agosto 12

🏖️ New Jersey – Remoto

infoinfo

💵 $75.000 - $100.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of WorkWave

WorkWave

1001 - 5000 funcionários

Fundada em 1984

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

WorkWave é um provedor líder de software de gestão de serviços de campo, projetado para aumentar a eficiência de empresas em uma ampla gama de indústrias. Suas soluções de software simplificam operações, otimizam fluxos de trabalho e melhoram a experiência do cliente. Os produtos da WorkWave incluem software de CRM e ERP, gestão de operações de campo, roteamento e agendamento, faturamento e pagamentos, além de soluções de fintech e marketing. Com ferramentas adaptadas para indústrias como controle de pragas, limpeza, HVAC, cuidado de gramados e entrega, a WorkWave visa apoiar as empresas no aumento da eficiência operacional e na satisfação do cliente por meio de soluções impulsionadas por tecnologia.

Descrição

• Build strong, long-term relationships with enterprise clients and serve as a trusted advisor • Understand customer challenges, identify expansion opportunities, and drive adoption of WorkWave solutions • Drive growth across assigned accounts by positioning WorkWave solutions, including WinTeam ERP, Timegate, integrated payments, and Wavelytics • Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health • Lead QBRs and account planning sessions to align strategic priorities and identify operational gaps and expansion opportunities • Deliver tailored product demonstrations with Sales Engineers • Manage the full expansion sales cycle from needs discovery through negotiation and deal closing, including preparing sales agreements • Maintain a pipeline of whitespace opportunities and achieve monthly, quarterly, and yearly ARR quotas • Ensure accurate forecasting, CRM hygiene, and pipeline management in Salesforce • Collaborate with customer success, product, and sales engineering teams to drive deal execution • Follow MEDDPICC sales methodology best practices • Track quota attainment, activity targets, QBRs, account plans, and multi-product expansion

🎯 Requisitos

• Consultative, relationship-first selling approach with ability to expand existing accounts • Strong business acumen and ability to identify client challenges and map them to solutions • Self-motivated, organized, and resourceful in driving expansion revenue • Proven track record of achieving or exceeding ARR quota • Strong communication, negotiation, and interpersonal skills • Ability to work independently, manage multiple priorities, and navigate complex client organizations • Proficiency in Salesforce, Salesloft, and sales enablement tools • Familiarity with MEDDPICC methodology or other enterprise sales frameworks • 3–5 years of SaaS sales/account management experience, preferably with enterprise accounts • Bachelor’s degree or equivalent experience • Ability to travel up to 25% of the time for client meetings and company conferences

🏖️ Benefícios

• Casual work environment and remote work flexibility • Flexible collaboration in the office or virtually • Health and dental insurance • 401k with company match • Flexible Time Off policy or generous PTO plan (role dependent) • Paid holidays • Up to 4 weeks paid bonding leave • Tuition reimbursement • Employee Assistance Program through TotalCare, including free counseling 24/7/365, financial counseling, legal guidance, and adoption assistance services • 24/7 access to virtual medical care with Teladoc • Quarterly awards based on peer nominations • Regional discounts and perks • Opportunities to participate in charitable events and give back to the community • Extensive video libraries for soft skill and role-specific training available 24/7 • Live trainings throughout the year

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