Distribution Sales Specialist

🕒 Julho 17

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of WPS - Educational and Psychological Assessments

WPS - Educational and Psychological Assessments

51 - 200 funcionários

Fundada em 1948

🏥 Saúde

💼 Consultoria

📚 Educação

Healthcare • Consulting • Education

A WPS é uma editora independente líder em avaliações educacionais e psicológicas e recursos de intervenção relacionados. Com mais de 70 anos de experiência, a WPS construiu uma sólida reputação nas áreas de autismo, fala e linguagem, psicologia e terapia ocupacional. A empresa desenvolve testes que aprimoram a avaliação clínica, informam diagnósticos e orientam terapias, promovendo conexões significativas entre autores e profissionais da área.

Descrição

• Deliver white-glove service to WPS distribution partners around the world. • Manage the full distribution experience, including order processing, account questions, billing support, shipment tracking, returns, onboarding, partner communications, and sales reporting. • Support the Key Account Manager by identifying trends and growth opportunities through strong service and careful data review. • Review monthly distribution sales reports for trends. • Prepare sales reports for management. • Coordinate pricing and marketing updates. • Support quarterly newsletters and track content impact.

🎯 Requisitos

• 3+ years of customer service phone experience, ideally with wholesale accounts or international customers. • Excellent phone presence, clear communication, and strong listening skills. • Highly organized, detail-oriented, and able to work quickly without sacrificing accuracy. • Strong interpersonal skills and the ability to adapt to different customer needs. • Ability to multitask, prioritize, and follow through in a fast-moving environment. • Microsoft Office skills, especially Word and Outlook. Bilingual skills are a plus.

🏖️ Benefícios

• Remote work • Paid overtime as needed

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