Enterprise Services Manager

Vaga não está no LinkedIn

🕒 Novembro 2

🏈 Alabama, Alaska, +42 estados a mais – Remoto

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $120.000 - $155.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 0%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 9 dias.
• As vagas desta empresa costumam ser preenchidas em 21 dias.

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Xtensys

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2023

🏥 Saúde

🤝 B2B

💼 Consultoria

Healthcare • B2B • Consulting

A Xtensys é uma empresa de serviços e consultoria em tecnologia da informação para a área da saúde, fundada por duas organizações de saúde sem fins lucrativos — um sistema de saúde e uma operadora — que ajuda organizações comunitárias e prestadores de serviços de saúde a implementar, operar e otimizar sistemas clínicos e de TI corporativos. A Xtensys oferece implementação e suporte de Epic EHR, serviços gerenciados de TI e infraestrutura, segurança da informação (incluindo serviços de vCISO), integração e aplicações, além de gestão completa do ciclo de receita. A empresa busca tornar a tecnologia de saúde de nível corporativo mais acessível e viável, oferece suporte à preparação para AI/ML e atende hospitais comunitários e de acesso crítico, clínicas ambulatoriais e especializadas, FQHCs, grupos médicos e instituições de tratamento de dependência e reabilitação. A Xtensys opera com uma força de trabalho majoritariamente remota (com sede em Ithaca, NY) e se posiciona como uma extensão das equipes dos prestadores de saúde.

Descrição

• Lead, mentor, and develop the Enterprise Services engineering organization through Engineering Supervisors • Own the reliability, security, capacity, and lifecycle of endpoint, VDI/DaaS, and Microsoft 365 platforms • Set and enforce technical standards, architecture direction, and operating procedures aligned with ITIL v4 and security requirements • Serve as senior escalation point and provide Level 3 leadership for complex, high-impact incidents and problems • Oversee design, implementation, and management of VDI/DaaS, endpoint, and Microsoft 365 solutions • Champion automation and standardization using Intune, ManageEngine, Active Directory/Group Policy, and PowerShell • Plan and govern projects, upgrades, and migrations, including scope, risk, testing, rollback, and production validation • Develop technical roadmaps • Manage vendor, licensing, and renewal relationships • Define and report metrics for platform performance, stability, security, and improvement • Partner with Service Desk, Field Services, Reliability Operations, Identity, and Security teams

🎯 Requisitos

• Proven experience leading technical engineering teams in an enterprise or managed services environment, including hiring, coaching, and performance management • Strong technical breadth across endpoint management, Intune, Autopilot, ManageEngine or comparable tools, remote support, Active Directory, Group Policy, virtual desktop/DaaS, and Microsoft 365 • Working knowledge of healthcare identity, security, and compliance frameworks, including HIPAA and SOC 2 • Demonstrated ability to set technical standards, govern change, and lead projects, upgrades, and migrations • Strong vendor, licensing, and cost-management experience • Experience with automation and scripting, particularly PowerShell • Deep command of ITIL v4-aligned practices, including Incident, Problem, Change, and Knowledge Management, and Level 3 technical escalation • Excellent communication, documentation, and stakeholder-management skills • Bachelor's degree in information technology, computer science, or a related field is preferred, or equivalent industry experience • Several years of infrastructure or engineering experience including time in a leadership role • Relevant certifications or training are preferred, such as Microsoft, Citrix/Omnissa, endpoint/virtualization, or ITIL v4 credentials • Primarily sedentary remote work, with occasional standing, walking, and lifting up to 25 lbs. as needed • Availability for occasional travel to offices, customer locations, leadership meetings, or organizational planning sessions, generally up to 15%

🏖️ Benefícios

• Remote work arrangement • Opportunities for skill development and mentoring • Occasional travel generally up to 15%

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