Channel Sales Representative

🕒 Março 6

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Xylem

10.000+ funcionários

⚡ Energia

☁️ SaaS

Energy • Environmental Monitoring • SaaS

A Xylem é líder global em tecnologias avançadas, soluções e serviços que abordam os maiores desafios hídricos do mundo. Permitem que nossos clientes melhorem drasticamente a maneira como a água e a água residual são usadas, geridas, conservadas, reutilizadas e devolvidas à natureza. Em todos os níveis, nossa equipe global está comprometida com acesso, equidade, inclusão e diversidade. Nosso objetivo é que todos os nossos colegas se sintam envolvidos, respeitados, valorizados, conectados e livres para expressar suas ideias e serem autênticos. Se você é apaixonado e entusiasmado por resolver questões hídricas, queremos ouvir você. #VamosSolucionarÁgua

Descrição

• Answering customer inquiries and providing product information • Assisting with product selection and recommending alternative options • Resolving customer complaints and issues in a timely manner • Maintaining positive relationships with customers to ensure satisfaction and retention • Assisting sales team with administrative tasks and follow-ups • Creating and maintaining customer accounts in the system • Managing customer orders and ensuring timely delivery • Providing support for sales promotions and special offers • Accurately entering customer and order information into the system • Updating and maintaining customer and product databases • Ensuring data integrity and consistency in all entries • Generating reports and analyzing data for sales and inventory purposes • Processing customer orders and verifying accuracy of information • Coordinating with warehouse and shipping departments to fulfill orders • Tracking and monitoring order status to ensure timely delivery • Resolving any issues or delays related to order processing • Maintaining accurate inventory records and tracking stock levels • Monitoring and reporting on inventory levels to sales and management teams • Assisting with inventory counts and audits • Identifying and addressing any discrepancies or issues with inventory levels • Compiling and analyzing sales data to generate reports for management • Maintaining accurate records of customer interactions and transactions • Documenting any changes or updates to customer accounts or orders • Providing regular updates and communication to sales and management teams • Collaborating with various departments, such as sales, marketing, and logistics • Communicating any issues or concerns with orders or inventory to relevant teams • Coordinating with external vendors and suppliers for product availability and delivery • Responding to and resolving any customer or internal inquiries in a timely manner.

🎯 Requisitos

• Bachelor’s degree in Business, Marketing or a related field or equivalent work experience that provides exposure to fundamental theories, principles, and concepts. • Basic understanding of sales principles and practices. • Strong analytical and problem-solving skills. • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). • Excellent written and verbal communication skills. • Ability to work collaboratively in a team environment.

🏖️ Benefícios

• Medical • Dental • Vision plans • 401(k) with company contribution • Paid time off • Paid parental leave • Tuition reimbursement

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