Claims Manager

🕒 Maio 18

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Counterpart

SiteLinkedInTodas as Vagas

11 - 50 funcionários

☁️ SaaS

🤝 B2B

Insurance • SaaS • B2B

A Counterpart é uma empresa focada em oferecer seguros de responsabilidade de gestão, sob medida para proprietários de pequenas empresas e corretores de seguros. O portfólio é abrangente e inclui coberturas de D&O (Directors & Officers), EPLI (Employment Practices Liability), responsabilidade fiduciária e responsabilidade civil geral. A Counterpart é reconhecida por sua abordagem inovadora para mitigar riscos e gerar valor por meio de uma plataforma fácil de usar, que impulsiona eficiência e eficácia na gestão de sinistros e na avaliação de riscos. A empresa tem o compromisso de apoiar pequenas empresas na navegação de riscos financeiros com insights personalizados e orientação especializada. A Counterpart faz parceria com corretores para aprimorar a experiência dos clientes e oferece integração via API para uma entrega de serviços sem atrito.

Descrição

• Complete accurate and timely investigations into the coverage, liability, and damages for each claim assigned to you. • Actively manage each claim assigned to you in a way that produces the most timely and cost-effective resolution. • Build and maintain positive and productive working relationships with internal and external customers, including policyholders, brokers, carrier partners, and Risk Engineers. • Direct and monitor assignments to experts and outside counsel, and hold those vendors accountable for meeting or exceeding our service standards. • Support our data collection efforts and models by effectively using the Counterpart claim system to fully and accurately capture critical details about each claim assigned to you. • Identify and escalate insights into emerging claims trends across industries, geographies, and key business segments. • Offer user-level feedback and insights to support the continuous improvement of our claim handling processes, guidelines, and systems. • Ensure that every touchpoint with our insureds and brokers is representative of our brand, mission, and vision.

🎯 Requisitos

• At least 5 years of professional experience, with at least 2 years of experience litigating or managing claims in one or more of the following areas: • Employment Practices Liability • Miscellaneous Professional Liability • Directors and Officers Liability • Errors and Omissions Liability • Previous carrier or broker experience is a plus • Bachelor’s degree required; law degree (J.D.) and professional designations (RPLU, AIC, etc.) highly preferred. • Must possess all required state claim adjuster licenses, or be able to obtain them within 90 days of hire. • Proven ability to work both independently on complex matters and collaboratively as a team player to assist others as needed. • High level of personal initiative and leadership skills. • Exceptional time management, problem solving and organizational skills. • Comfort and skill operating in a paperless claims environment and using Microsoft Office products (Word, Excel, etc.). Additional familiarity with Google Docs Editors suite is a plus. • Willingness to use creative thinking and data-driven insights to overcome obstacles to resolution. • Strong communication skills, both verbal and written. • Ability to succeed in a full remote workplace environment, and travel as necessary (approximately 10-15%).

🏖️ Benefícios

• Stock Options: Every employee is able to participate in the value that they create at Counterpart through our employee stock option plan. • Health, Dental, and Vision Coverage: We cover up to 100% of your monthly contributions for health, dental, and vision insurance and up to 80% coverage for family members. • 401(k) Retirement Plan: We value your financial health and offer a 401(k) option to help you save for retirement. • Parental Leave: Birthing parents may take up to 12 weeks of parental leave at 100% of their regular pay following the birth of the employee’s child, and can choose to take an additional 4 unpaid weeks. Non-birthing parents will receive 8 weeks of parental leave at 100% of their regular pay. • Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it. • Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year. • Home Office Allowance: As a new employee, you will receive a $300 allowance to set up your home office with the necessary equipment and accessories. • Wellness stipend: $100 per month to spend toward an item or service that supports your wellness (i.e. massage or gym membership, meditation app subscription, etc.) • Book stipend: To support your intellectual development, we offer a book stipend that allows you to purchase books, e-books, or educational materials relevant to your role or professional interests. • Professional Development Reimbursement: We provide up to $500 annually for you to invest in relevant courses, workshops, conferences, or certifications that will enhance your skills and expertise. • No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones. • Charitable Contribution Matching: For every charitable donation you make, we will match it dollar for dollar, up to a maximum of $150 per year.