Senior Solution Engineer

🕒 Abril 16

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Zayo Group

1001 - 5000 funcionários

Fundada em 2007

📡 Telecomunicações

🏢 Corporativo

☁️ SaaS

💰 $92.900.000 Grant em 2023-06

Telecommunications • Enterprise • SaaS

A Zayo Group é um dos principais provedores globais de serviços de infraestrutura de comunicação, oferecendo uma ampla gama de produtos e serviços, incluindo fibra e transporte, conectividade de rede, infraestrutura móvel, redes privadas e vários serviços gerenciados, como SD-WAN e soluções de segurança. A extensa rede da Zayo se estende por mais de 145. 000 milhas de fibra e conecta mais de 1. 500 data centers em todo o mundo. Seus serviços atendem a diversos setores, incluindo educação, finanças, saúde, varejo, mídia e entretenimento, e mais, ajudando as empresas a alcançarem soluções de conectividade escaláveis e seguras. Com foco em inovação e sucesso do cliente, a Zayo investe continuamente na expansão da rede e na excelência da entrega de serviços.

Descrição

• Keep abreast of the competitive landscape and emerging technologies in order to best position Zayo in the marketplace. • Provide guidance and counsel in customer meetings throughout the sales cycle from discovery through close. • Develop strong relationships with customer’s technical influencers and recommenders to be able to effectively resolve all technical objections and drive opportunities to closure. • Build and communicate the customer-specific value proposition with client executives and key partners, articulating Zayo’s contribution to achieving each customer’s desired business outcomes. • Write proposals and support the contracting process by ensuring that all technical and compliance needs are satisfied. • Analyze customer requirements to understand how Zayo products and services can be applied to meet their needs and solve their problems. • Design the right solution options, optimizing the mix of capabilities, resiliency and cost to meet the customer’s needs, applying your expertise of local to global services. • Employ your exceptional cross-functional leadership skills to manage design teams that include members of multiple departments and project manage complex and iterative designs to completion. • Ensure the feasibility of the proposed solution with the operations and product teams. • Document and diagram solutions to clearly outline all technical components. • Participate in the creation and delivery of compelling face-to-face sales presentations that demonstrate technical knowledge of designed solutions and the Zayo products used in the design. • Peer leadership in addition to structured mentorship opportunities within the SE/SA org. • Serve as a subject matter expert in one or more technologies and services. • Educate and advise customers on key technology and industry trends. • Actively participate in bidirectional knowledge sharing with your Zayo and Zayo’s business partner peers. • Help develop the product and technical acumen of your sales counterparts. • Invest in yourself through continuing education, both formal and informal.

🎯 Requisitos

• Bachelor’s degree in computer science, engineering, or related field; or equivalent business or military experience. • Minimum of five (5) years of experience in technical sales engineering / support role(s) within the telecommunications industry. • Industry certification in two or more specialized technologies. • Excellent communication skills - written, verbal, listening, reasoning and objection handling. • Proficient knowledge and use of common business applications including the Microsoft suite. • Ability to work autonomously and effectively on multiple projects and collaborate effectively with team members from multiple disciplines. • Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment. • Experience developing and delivering technical training programs. • Expert-level technical skills in networking including optical, routing, switching, software-defined networks, network security, IP voice and unified communications. • Understanding of business continuity and disaster recovery concepts and experience in designing for a variety resiliency requirements. • Knowledge of application and data architectures, including public, private and hybrid clouds and edge performance and security demands. • Ability to create technical designs and diagrams of customer solutions and articulate the design concepts to technical and business audiences. • A results-oriented mindset.

🏖️ Benefícios

• Excellent Health, Dental & Vision Insurance • Retirement 401(k) Savings Plan • Generous paid time off policy including paid parental leave

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