Account Manager – Expansion Sales, B2B SaaS

🕒 Junho 1

🌽 Illinois – Remoto

🌽 Illinois – Remote

💵 $85.000 - $110.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

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Zenoti

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2010

☁️ SaaS

💄 Beleza

🧘 Bem-estar

💰 $80.000.000 Series D em 2021-06

SaaS • Beauty • Wellness

Zenoti é uma empresa líder em software na nuvem que fornece uma plataforma tudo-em-um para as indústrias de beleza, bem-estar e fitness. Confiada por mais de 30. 000 empresas em 50 países, a Zenoti ajuda as empresas a otimizarem suas operações e a aprimorar a experiência do cliente por meio de tecnologia avançada e uma abordagem centrada em IA. A plataforma oferece soluções personalizadas para salões, spas, medspas e centros de fitness, proporcionando funcionalidades para agendamento de compromissos, faturamento e pagamentos, gestão de negócios, marketing e muito mais. Zenoti está comprometida com o crescimento e sucesso de seus clientes, facilitando uma melhor eficiência, engajamento do cliente e geração de receita.

Descrição

• Drive revenue growth by identifying, positioning, and closing upsell and cross-sell opportunities across Zenoti’s add-on solutions and AI-powered products. • Develop deep, trusted relationships with C-level and senior stakeholders to align Zenoti with customers’ business strategies. • Build and execute strategic account plans that address customer objectives, operational challenges, and growth goals. • Act as a trusted advisor, guiding customers on business strategy, operational efficiency, customer experience, and expansion across locations and solutions. • Partner cross-functionally with Customer Success, Product, Marketing, and Services teams to deliver a seamless customer experience. • Monitor client health and usage metrics, surfacing opportunities for optimization and measurable ROI. • Maintain accurate forecasting, pipeline management, and account documentation in internal systems. • Stay ahead of industry trends, competitor activity, and emerging technologies to provide forward-looking guidance to clients.

🎯 Requisitos

• 10+ years in a quota-carrying enterprise SaaS role, with proven success in account management and expansion. • Consistent record of over-achievement in exceeding targets in account management and sales roles withing the SaaS industry. • Strong understanding of cloud and AI-driven technologies with the ability to translate complex solutions into clear business value. • Exceptional communication, executive presence, and ability to engage both technical and non-technical audiences. • Self-starter with strong business acumen and ability to thrive in a fast-paced, collaborative environment. • Willingness to travel for client meetings and industry events across North America.

🏖️ Benefícios

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development