Customer Solution Engineer

🕒 Maio 14

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $99.500 - $160.950 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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Zuora

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2007

☁️ SaaS

💸 Finanças

🤝 B2B

💰 $400.000.000 Post-IPO Equity em 2022-03

SaaS • Finance • B2B

A Zuora é uma provedora líder em soluções de gestão de assinaturas e faturamento recorrente. A empresa oferece o Zuora Monetization Suite, que apoia vários modelos de monetização, incluindo assinaturas, faturamento baseado em uso e precificação única. As soluções da Zuora ajudam empresas a gerenciar o crescimento de receita recorrente em toda a precificação e embalagem, faturamento, aquisição de clientes e processos de cotação para pagamento. A plataforma inclui funcionalidades para automatizar o reconhecimento de receita, criar paywalls dinâmicos e integrar com ecossistemas de aplicativos existentes por meio de SDKs de baixo código e APIs. A Zuora é reconhecida como líder no setor, fornecendo ferramentas robustas para empresas que buscam escalar de forma sustentável com modelos modernos de receita recorrente.

Descrição

• Become an expert in Zuora’s platform, products, and the full quote-to-cash lifecycle through our in-depth onboarding and sales training. • Partner closely with Account Executives to own the technical relationship with prospects and customers — understanding their goals, constraints, and success metrics. • Deliver high-impact product demos and presentations to executives, illustrating how Zuora enables business growth and digital transformation. • Build and present customized use-case demonstrations tailored to each customer’s industry and objectives. • Differentiate Zuora’s solutions by addressing technical objections, mitigating risks, and securing the technical win. • Collaborate with Product Management to influence the roadmap with customer insights and emerging market needs. • Drive adoption and value realization, ensuring customers achieve measurable outcomes from their investment. • Support the creation and execution of account plans and KPIs, identifying opportunities to expand Zuora’s footprint. • Partner cross-functionally with internal teams and external partners to design innovative solutions and deliver seamless customer experiences. • Represent Zuora at industry events, field demos, and webinars as a technical subject-matter expert. • Respond to RFPs/RFIs, manage escalations, and contribute to post-sales success in partnership with Customer Support and AEs. • Travel as needed within your territory.

🎯 Requisitos

• 3+ years of experience in Sales Engineering, Solution Consulting, or Solution Architecture within a SaaS business application environment (ERP, CRM, EPM, etc.) • A passion for learning and becoming an expert in the Subscription Economy and quote-to-cash processes. • Exceptional presentation and communication skills, with the ability to connect with both technical and executive audiences. • Strong understanding of value-based selling and SaaS / cloud business models. • Familiarity with subscription and recurring revenue models. • Experience with structured sales methodologies such as MEDDIC or Value Selling. • Working knowledge of API development and coding languages (e.g., Java, PHP, Ruby). • Bachelor’s degree or relevant FinTech or enterprise software experience.

🏖️ Benefícios

• Competitive compensation, bonus opportunities, and retirement programs • Generous, flexible time off • Paid holidays, wellness days, and a company-wide year-end break • Learning & development stipend • Opportunities to give back, including volunteer time and donation matching • Mental wellbeing resources and support