Technical Training Lead

Job not on LinkedIn

🕒 July 10

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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2020 Companies

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

📣 Marketing

B2B • Marketing

2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. With over 31 years of experience, the company is dedicated to elevating consumers, team members, and clients through innovative marketing strategies. They specialize in product demonstrations, training, assisted sales, merchandising, staffing, and consumer engagement, among other services. 2020 Companies partners with brands of all sizes to navigate challenges and achieve business goals, consistently delivering impressive results, including over 25 million in-person impressions annually and nearly $10 billion in client revenue.

📋 Description

• Monitor communications from Account Managers regarding new and existing projects • Attend project kickoff meetings to gather training requirements • Develop and maintain professional instructional guides using standardized templates • Design field-ready PDF instructions and technical job aids • Create, edit, and maintain instructional videos from field recordings and digital assets • Assist with SCORM module creation, publishing, and maintenance • Develop technical and foundational training content for field representatives • Build and maintain project surveys supporting client execution requirements • Maintain the Training Tracker to ensure project transparency • Update training materials based on client changes and field feedback • Maintain the SharePoint content library and version control • Monitor training assignments and completion reporting • Assist with Teams channel moderation and onboarding support • Collaborate with the Technical Training Manager on workload priorities • Recommend improvements to training documentation, workflows, and instructional content • Support cross-functional teams to ensure successful project execution

🎯 Requirements

• 3–5 years of experience in Training, Instructional Design, Project Coordination, Client Services, or a related field • Experience creating technical documentation, instructional guides, or training materials • Strong written and verbal communication skills • Excellent organizational skills with exceptional attention to detail • Ability to manage multiple concurrent assignments and deadlines • Strong collaboration and relationship management skills • Experience using Microsoft Office Suite, including Excel • Experience with Canva, Adobe Creative Suite, Articulate SCORM, Synthesia, SharePoint, or similar content creation tools is preferred • Video editing experience preferred • Creative problem-solving skills with a continuous improvement mindset

🏖️ Benefits

• Work remotely, from home • Health/Dental/Vision benefits • 401K Program with matching • Paid Time Off • Paid Holidays • Partial mobile reimbursement • Scholarship opportunities for employees and direct family members • Employee Assistance Program • Leadership Development Program • Employees' special pricing for multiple clients