20four7VA
51 - 200 employees
Founded 2010
🤝 B2B
🛍️ eCommerce
☁️ SaaS
B2B • eCommerce • SaaS
20four7VA is a dedicated virtual assistant services company that provides customizable remote staffing solutions for businesses of all sizes. They offer a wide range of virtual assistant services, including administrative, business support, marketing, and technical assistance, helping clients to achieve efficiency and reduce overhead costs. With a robust team of skilled VAs, 20four7VA ensures that clients can focus on growing their business while their various needs are met by qualified professionals.
Community Support Virtual Assistant
Job not on LinkedIn
🕒 April 4
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20four7VA
51 - 200 employees
Founded 2010
🤝 B2B
🛍️ eCommerce
☁️ SaaS
B2B • eCommerce • SaaS
20four7VA is a dedicated virtual assistant services company that provides customizable remote staffing solutions for businesses of all sizes. They offer a wide range of virtual assistant services, including administrative, business support, marketing, and technical assistance, helping clients to achieve efficiency and reduce overhead costs. With a robust team of skilled VAs, 20four7VA ensures that clients can focus on growing their business while their various needs are met by qualified professionals.
📋 Description
• Answer incoming company phone calls in a professional and courteous manner. • Document key details from calls and route requests to the appropriate team members. • Monitor and respond to general company email inquiries. • Maintain organized communication records and notes within internal systems. • Ensure inquiries are handled promptly and accurately. • Provide friendly and professional assistance to homeowners, association boards, vendors, and internal staff. • Address basic inquiries related to community association services. • Apply problem-solving skills to resolve simple issues when possible. • Escalate complex matters to the appropriate internal team members. • Assist with posting HOA financial reports and documents to community websites as the VA gains experience.
🎯 Requirements
• 1–2+ years of experience in customer service, administrative support, or virtual assistance preferred. • Excellent verbal and written English communication skills. • Strong phone etiquette and ability to communicate professionally with clients and vendors. • Highly organized with strong attention to detail. • Ability to manage multiple tasks and prioritize requests effectively. • Comfortable learning new software platforms and internal systems. • Reliable internet connection and a quiet workspace for handling calls. • Positive attitude and strong team-oriented work ethic.
🏖️ Benefits
• Competitive rates • Weekly payments • Various open roles are available • Free training and upskilling • Constant support and guidance • A vibrant community always ready to support you
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