Digital Customer Success Partner

November 14

Apply Now

Receive Emails with Similar Jobs

360Learning

WebsiteLinkedInAll Job Openings

Education • Productivity • SaaS

360Learning is a company that provides an online learning platform designed to facilitate collaborative learning in organizations. Their platform focuses on empowering L&D professionals to drive culture and learning initiatives through the use of social and collaborative tools. 360Learning aims to improve employee engagement and productivity by promoting a learning culture.

201 - 500 employees

Founded 2013

📚 Education

⚡ Productivity

☁️ SaaS

💰 $200M Private Equity Round on 2021-10

📋 Description

• support our clients in their digital training strategy through the 360Learning platform • lead the setup and support for clients across our UK and German markets during the launch of their new collaborative learning software. • ensure the renewal of contracts by coordinating the different resources (technical, educational, etc.) made available • ensure the business impact of our solution is in line with the client’s business objectives • work closely with the EMEA account management team to ensure client KPIs are met • create and develop processes to handle a one-to-many approach, reporting and communication processes

🎯 Requirements

• At least 2 years experience in a Customer Success position, ideally in the SaaS-industry • Fluent proficiency in English and German • Proactive and prefer working in a results-oriented culture • Capability to prioritize and manage a large portfolio of clients • Ability to express your ideas through data in a clear and concise manner, both in writing and orally • Strong interest for the digital industry, education and e-learning in particular

🏖️ Benefits

• Work From Home allowance • social security • health insurance • unemployment insurance • common contingency • salary guarantee fund • Leave requests are subject to local policies. • Flexible hours • Total work from home possible anywhere in Spain • We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact • Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter • A framework that will help you make an impact - envision our way of working and our Convexity Culture:https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC