Technical Consultant

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360Learning

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

📚 Education

⚡ Productivity

☁️ SaaS

💰 $200M Private Equity Round on 2021-10

Education • Productivity • SaaS

360Learning is a company that provides an online learning platform designed to facilitate collaborative learning in organizations. Their platform focuses on empowering L&D professionals to drive culture and learning initiatives through the use of social and collaborative tools. 360Learning aims to improve employee engagement and productivity by promoting a learning culture.

📋 Description

• Scoping custom technical and consulting projects • Building custom solutions • Coordinating with the Technical Services team and delivering on projects for clients • Understanding client needs and translating them into technical solutions • Onboarding new customers across departments (Sales, Product, Customer Success) • Managing all phases of the implementation lifecycle • Defining 360Learning platform architecture for clients • Facilitating integrations (flat files, APIs) • Designing tools to support the team and customers

🎯 Requirements

• Bachelor's degree in Computer Science or a related field • 8+ years of experience supporting technical partnerships and integrations, developer relations, or similar technical role with external stakeholders; customer facing background preferred (Sales Engineer, Technical Presales, Solution Architect, Technical consultant, Technical Project Manager, Technical Account Manager, Business Analyst) • Excellent understanding of APIs and REST integrations • Strong technical skills, including experience with programming languages such as Java, Python, or Ruby • Knowledge of SaaS platforms, cloud-based solutions, and web technologies • Experience scoping projects, designing technical solutions, and delivering on projects • Excellent problem-solving skills and ability to troubleshoot complex technical issues • Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders. • Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations, • Solution-oriented, client-first mindset in everything you do • Enthusiasm for our culture explained here • Ability to work independently and as part of a team in a fast-paced, deadline-driven environment • Strong organizational skills and attention to detail • Experience with project management methodologies such as Agile or Scrum is a plus

🏖️ Benefits

• Comprehensive health insurance starting your first day of employment 🏥 • RRSP contribution matching 🏦 • Generous parental leave 👶 • Professional development opportunities through our own platform 📚 • Unlimited days of annual PTO 🌴 • 5 days for sick leave 🤒 • Holiday time in accordance with the Ontario Holiday Calendar 🗓 • Flexible work hours 🏠 • 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. • Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 • A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆