Senior National Account Manager

🕒 August 4

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $82.1k - $172.5k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Fifth Third Bank

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1858

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Fifth Third Bank is a diversified financial services company offering a wide range of banking and financial products and services. It provides personal banking solutions such as checking and savings accounts, credit and debit cards, and identity theft protection. Borrowers can access various loans and mortgage options, while investors benefit from investment products like ETFs, mutual funds, and stocks. The bank also provides a robust set of services for businesses and commercial clients, including cash management, treasury management, and specialized lending solutions. Additionally, Fifth Third offers wealth management services with private banking, trust, and estate services. Customers can benefit from Fifth Third's online and mobile banking platforms, enabling them to bank anywhere at any time. Fifth Third Bank is focused on delivering seamless banking experiences with a strong emphasis on customer convenience and security.

📋 Description

• Manage the largest existing and new clients within the assigned group • Provide proactive and consultative client support to maintain customer relations and expand relationships • Manage client solutions, enhancements, change requests, marketing requests, and exception requests • Implement program changes and work with business partners to bring products and programs to market • Manage enhancements and functionality rollouts for existing products, programs, and services • Develop and maintain the department’s strategic plan • Collaborate with internal and external cross-functional partners on product development, implementation, and servicing issues • Deliver timely issue resolution with IT, Operations, Business Controls, Compliance Financial Crimes, Accounting, and vendors • Conduct competitor research on product features, pricing, and service quality • Minimize financial and reputational risk to the Bancorp • Monitor industry trends and maintain industry expertise • Participate in organic growth strategies and evaluate, integrate, manage, and grow new business opportunities • Provide executive communication and advocate for clients with internal stakeholders • May lead or mentor team members

🎯 Requirements

• Bachelor’s degree with an emphasis on Business, Finance or an equivalent combination of education and experience • Minimum 6-8 years’ experience in Banking or Account Management • Ability to prioritize regular workload, special tasks, and concurrent projects • Ability to allocate time and resources to complete work accurately and efficiently within established time frames • Self-motivated • Team-oriented • Ability to work with minimal supervision • Capacity to quickly develop deep technical understanding of mobile wallet and digital payment processing, technology, and capabilities • Broad understanding of the Payments industry and supporting business systems • Highly skilled in Windows-based software programs, including Outlook, Word, Excel, and PowerPoint • Excellent analytical, presentation, written communication, and oral communication skills

🏖️ Benefits

• Incentive compensation plan eligibility • Comprehensive benefits programs • Compensation offerings • Benefits supporting physical, financial, emotional and social well-being • Equal employment opportunity and inclusive culture