Quality Assurance Manager

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November 17

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9th Way Insignia

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Cybersecurity • Artificial Intelligence • Government

9th Way Insignia is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that serves the federal government by delivering modern technology solutions and thought leadership. The company specializes in cybersecurity, automation, and data science to streamline operations and reduce costs for Federal agencies. By leveraging automation and artificial intelligence, 9th Way Insignia helps optimize workflows, eliminate redundancies, and enhance mission-critical operations, ensuring efficiency and significant savings for clients.

51 - 200 employees

Founded 2018

🔒 Cybersecurity

🤖 Artificial Intelligence

🏛️ Government

📋 Description

• Develop and execute a Quality Assurance (QA) Plan and provide updates as necessary throughout the task order's performance in accordance with established business practices. • Validate and ensure the integrity of data through its journey from the source systems to the Data Warehouse repository and any resulting product made available to any user. • Perform defect tracking and reporting, quality control and quality analysis and provide documentation to support the verification section of the QA plan to ensure the project outputs meet the defined acceptance criteria. • Develop and implement a comprehensive QA strategy that aligns with company policy and project objectives. • Establish and maintain IT quality standards and metrics. • Oversee the development and execution of test plans and scripts for software validation. • Manage both manual and automated testing processes. • Continuously evaluate and improve QA processes and methodologies. • Hire, train, and evaluate QA team members. • Provide leadership and guidance to ensure team cohesion and professional growth. • Collaborate with IT project managers, developers, and business stakeholders to ensure quality objectives are met. • Communicate QA progress, risks, and results to senior management. • Identify potential quality risks in software releases and create risk mitigation strategies. • Lead the investigation and resolution of quality issues. • Maintain comprehensive documentation of QA processes and test outcomes. • Generate regular reports on QA metrics and performance.

🎯 Requirements

• Bachelor’s Degree in technical discipline • Associates Degree and 4 years of experience • 8 years of experience in lieu of degree to meet education requirement • 4+ Years of experience in Quality Assurance Management • Proficiency in quality management methodologies • Proficiency in quality improvement methodologies and tools (Six Sigma, Lean) • Excellent leadership and interpersonal skills, with the ability to motivate and manage diverse teams. • Strong problem-solving abilities and a proactive approach to issue resolution. • Effective communication skills, both written and verbal, for conveying complex technical concepts to non-technical stakeholders. • Detail-oriented mindset with a focus on delivering high-quality results. • Must be authorized to work in the U.S. • Must be able to obtain and maintain the required security clearance.

🏖️ Benefits

• Medical • Dental • Vision • Voluntary Life Insurance • 401(k) • Basic Life A&D • STD • LTD • PTO • Telehealth • paid holidays • FSA • HSA • Employee Assistance Program (EAP) • Traveling Assistance