Senior Infrastructure Engineer

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October 24

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SaaS • B2B

CARET is a software company with 40 years of experience that builds award-winning SaaS practice management platforms for legal and accounting firms. Its flagship product, CARET Legal, is an end-to-end legal practice management solution that organizes workflows, facilitates collaboration, and accepts payments, helping small and mid-size professional firms streamline operations and focus on higher-value work. CARET serves over 10,000 firms globally and positions itself as a B2B provider of practice management and payment-enabled SaaS tools.

201 - 500 employees

Founded 1983

☁️ SaaS

🤝 B2B

📋 Description

• Support and document IT infrastructure systems, ensuring stability and performance. • Comprehend and manage system architecture involving servers, databases, APIs, load balancers, firewalls, networking, and SAN. • Build, configure, and maintain virtualized environments using Hyper-V and/or VMware. • Administer Windows Server environments including patching, performance tuning, and security hardening. • Manage Active Directory (on-prem and Azure AD) and user provisioning tasks. • Design, implement, and own automation scripts using PowerShell and infrastructure-as-code tools like Ansible or Terraform. • Oversee backup processes at various levels—VM snapshots, OS-level, and SAN-level. • Monitor system health and performance using appropriate logging and monitoring tools; respond to incidents and perform triage effectively. • Use code management repositories (e.g., GitHub, Azure DevOps) for infrastructure configuration and deployment. • Contribute to SCRUM or Agile processes by delivering infrastructure-related tasks and improvements. • Lead projects from design to completion with minimal supervision and guide junior engineers through mentorship and knowledge-sharing. • Participate in on-call rotation and provide timely resolution to critical infrastructure issues.

🎯 Requirements

• 3+ years of experience in systems engineering or infrastructure management. • Strong understanding of IT system components: servers, databases, APIs, networking, firewalls, load balancers, SAN. • Proficiency in Windows Server administration, including patching and security best practices. • Hands-on experience with virtualization technologies such as Hyper-V and/or VMware. • Solid experience with Active Directory and Azure Active Directory. • Experience using and managing infrastructure with Ansible or Terraform. • Familiarity with scripting languages (PowerShell preferred); capable of reading, writing, and executing scripts. • Working knowledge of system monitoring tools and techniques. • Experience with backup technologies and methodologies. • Proficiency with code repositories like GitHub or Azure DevOps. • Strong troubleshooting skills and the ability to resolve complex technical issues. • Effective communicator and team collaborator within Agile/SCRUM environments. • Availability for on-call support as required.

🏖️ Benefits

• Paid Parental Leave • Flexible PTO • Certification(s) reimbursement • Summer Fridays • Extended Medical, Dental, Paid Sick Days, Vision, Life Insurance, and Disability Leave Coverage • RRSP & Employer match