Engineering Manager, Federal Operations

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Abnormal Security

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Abnormal provides total protection against the widest range of attacks including phishing, malware, ransomware, social engineering, executive impersonation, supply chain compromise, internal account compromise, spam, and graymail.

501 - 1000 employees

📋 Description

• Lead and grow Gov SRE to operate a secure, reliable, and scalable government environment (people leadership, hiring, coaching, performance, and culture). • Enforce SLOs/SLIs, incident response, on-call, and change management processes aligned to internal risk thresholds. • Drive platform stabilization: reduce toil, harden baselines, improve observability, and shrink MTTR through runbooks, automation, and quality guardrails. • Own safe delivery to the Gov environment: plan and orchestrate releases, change reviews, and rollbacks; improve CI/CD and IaC workflows for repeatable, auditable change. • Build and prioritize an execution roadmap for Gov v2.0 launch (scale product enablement in Gov, reduce operational drag, and improve deployment lead time without increasing risk). • Improve cost, performance, and resiliency posture in GovCloud through architecture reviews, reliability testing, capacity planning. • Report clear metrics, risks, and progress to stakeholders; proactively escalate blockers and propose mitigations.

🎯 Requirements

• 7+ years in SRE/Infrastructure/Platform Engineering operating customer-facing services at scale. • Hands-on leadership in incident management, SLOs/SLIs, observability, and change/release management. • 2+ years managing SRE/Infra/FedOps teams with on-call ownership, including hands-on leadership in incident management, SLOs/SLIs, observability, and change/release management. • Practical experience with cloud infrastructure (AWS preferred), Kubernetes/containers, Terraform or similar IaC, and modern CI/CD. • Strong cross-functional collaboration with Security/Compliance, Product & Eng, and GTM; excellent written/runbook documentation and stakeholder communication. • Track record of automation that reduces toil and improves reliability, auditability, and developer productivity. • Ability to set clear goals/metrics, manage a prioritized roadmap, and deliver outcomes through the team. • Depth in incident tooling and telemetry (e.g., metrics, tracing, logging) and alert hygiene. • Experience operating in AWS GovCloud. • Hiring and scaling a small team in a fast-moving, high-accountability environment.

🏖️ Benefits

• Bonus • Restricted stock units (RSUs)