Billing Systems Specialist

🕒 July 8

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

👻 Ghost score 10%

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Absorb Software

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

💼 Consulting

📣 Marketing

🏥 Healthcare

💰 $59M Private Equity Round - Absorb LMS on 2017-09

Consulting • Marketing • Healthcare

Absorb Software is an AI-powered learning management system (LMS) provider that delivers a cloud-based platform for enterprise training, onboarding, compliance, upskilling, customer education, and partner enablement. Its SaaS platform includes course authoring, a large content library, reporting and analytics, integrations with HCM/CRM systems, e-commerce for selling courses, and AI agents to personalize learning and streamline administration. Absorb targets HR, L&D, compliance, customer success, and partner teams at organizations of all sizes, emphasizing scalability, security, and measurable ROI.

📋 Description

• Own and optimize Zuora Billing, including product catalog management, pricing, subscriptions, invoicing, and payment processes. • Manage and troubleshoot the Salesforce–Zuora integration to ensure accurate data flow across the quote-to-cash lifecycle. • Improve billing operations through automation, process enhancements, and data quality initiatives that reduce manual effort. • Partner closely with Finance to support billing accuracy, revenue recognition, forecasting, and month-end activities. • Serve as the billing systems expert, resolving complex issues and collaborating with Sales, Customer Success, Support, and Finance teams. • Analyze billing data, monitor system performance, and identify trends, risks, and opportunities for operational improvement.

🎯 Requirements

• Hands-on Zuora Billing experience — product catalog management, SKU configuration, workflow automation, subscription amendments, and reporting. • Understanding of the Salesforce ecosystem, ideally with exposure to the Zuora for Salesforce connector or CPQ. • Strong grasp of SaaS subscription billing concepts — ARR, MRR, proration, amendments, and co-terming. • Familiarity with quote-to-cash processes and where the handoffs between Sales, Finance, and Systems live. • Analytical mindset with a focus on continuous improvement and efficiency. • Comfort working across business and technical stakeholders — you can talk to a CFO and a Salesforce admin in the same afternoon.

🏖️ Benefits

• Fully remote-first work with flexible work arrangements 🏡 • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘 • New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦 • Endless opportunity for career growth and internal mobility 🌱 • Employee driven DE&I programs 🫶