Principal Product Manager – Enterprise Customer Education

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October 29

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Absorb Software

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Education • SaaS • Compliance

Absorb Software is an AI-powered strategic learning management system (LMS) that caters to both internal and external learning needs. It offers advanced features such as personalized upskilling, course authoring, reporting, and analytics, all designed to enhance employee training and compliance initiatives. With integrations for various business ecosystems and a focus on delivering high-quality support, Absorb Software empowers organizations to bridge knowledge gaps and foster engagement through dynamic learning experiences.

501 - 1000 employees

Founded 2003

📚 Education

☁️ SaaS

📋 Compliance

💰 Private Equity Round on 2017-09

📋 Description

• Own and evangelize the segment strategy: Build a deep understanding of the customer education market, customer needs, and where we can create meaningful differentiation. • Uncover and size opportunities: Use data, research, and customer insight to identify where to play and how to win. • Validate early ideas: Partner closely with design and engineering to prototype, test, and refine new concepts - fast. • Build alignment and conviction: Create clear, data-backed business cases that bring senior leaders and teams along. • Guide teams toward impact: Stay involved as ideas move into execution - clarifying outcomes, connecting dots, and ensuring what we build delivers on the intent. • Represent and communicate progress towards key goals and metrics. • Lead through influence: Provide dotted-line leadership to PMs across the segment - offering strategic guidance, coaching, and input into their performance to ensure alignment and impact. • Bring an AI lens: Explore how new technologies can help customers learn more effectively and scale education across enterprises. • Partner and Educate: Act as a thought leader and advocate for customer education within the organization.

🎯 Requirements

• 7+ years of Product Management experience in B2B SaaS or enterprise software, with a track record of shaping strategy and driving measurable business outcomes • Proven ability to translate insights into strategy - combining data, customer research, and business acumen to identify and prioritize high-impact opportunities • Experience in early-stage or 0-1 product environments, with comfort navigating ambiguity and rapid iteration • Strong analytical and financial modeling skills, capable of building data-backed business cases and forecasts • Skilled at communicating with clarity and influence, from executive presentations to cross-functional collaboration • Comfortable working across design, engineering, and GTM teams to validate and evolve ideas into actionable plans • Curiosity and fluency in AI and emerging technologies, and how they can reshape customer education and enterprise learning. • (Bonus) Experience in customer education, enablement, or learning technology domains.

🏖️ Benefits

• Fully remote-first work with flexible work arrangements • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location • New Hire Equipment Allowance and monthly Flex Allowance to support your success • Endless opportunity for career growth and internal mobility • Employee driven DE&I programs