Service Manager – Band 6 Nurse, Virtual Services

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Acacium Group

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Healthcare Insurance • Recruitment • HR Tech

Acacium Group is a unique healthcare solutions platform offering integrated specialized staffing and healthcare services. The company combines deep clinical expertise with digital capabilities, technology, and analytics to address the structural imbalance between workforce supply and demand in the healthcare industry. Acacium Group supports public and private healthcare providers to serve their patients efficiently and supports life sciences partners in their growth. It is one of the fastest-growing staffing specialists globally, creating an exciting employee experience that attracts high-performing talent.

5001 - 10000 employees

Founded 1983

⚕️ Healthcare Insurance

🎯 Recruiter

👥 HR Tech

📋 Description

• Lead and supervise virtual healthcare services, ensuring clinical governance and best practice. • Act as the main escalation point for operational and clinical queries. • Manage day-to-day operations, maintaining resilience during peak activity. • Drive service improvements to enhance patient experience, efficiency, and financial performance. • Collaborate with the Contract Director to uphold standards and satisfaction. • Respond quickly to clinical or technical issues to ensure safety and service continuity. • Promote our Vision, Mission, and Values through positive leadership.

🎯 Requirements

• Registered nurse or other advanced practitioner with current NMC/HCPC registration • Strong leadership and management skills within a healthcare setting. • Experience in virtual or remote healthcare delivery is desirable. • Excellent communication, problem-solving, and decision-making abilities. • Passionate about digital innovation and improving patient outcomes.

🏖️ Benefits

• Pensions scheme • free mortgage broker service & life assurance • Wellbeing Benefits - Employee Assistance Programme. • Digital Health & Wellbeing App. • Mental, Social, Physical & Financial Workshops • Recognition Benefits. • Long Service awards, Exceptional performance awards & Increasing holiday allowance • Discounts. Shopping, lifestyle & cinema discounts