Customer Success Trainer

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🕒 January 29

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Achieve Test Prep

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2008

Achieve Test Prep offers online credit-by-exam and tutoring programs, including customized RN and BSN Bridge Plans for healthcare professionals. Since 2008, we’ve helped more than 22,000 nurses find the flexibility and support they need to get into nursing school and advance their career. We are not a school, but our programs include live online prep sessions, free digital course materials and one-on-one guidance that can help shorten the path to an RN or BSN degree and prepare for the Registered Nursing Licensing Exam (NCLEX). We also offer test prep services to support adults working toward other degree programs, such as dental hygienist, healthcare administration, business and more. Our team consists of educators and creative thinkers from around the world, pairing the latest technology with modern curriculum. We work together to ensure a quality experience for those seeking a more supportive way to reach their goals.Learn more at achievetestprep.com

📋 Description

• Work with department leaders and subject matter experts • Continuously improve and develop training materials • Collaborate closely with Operations for process clarification and updates • Facilitate and deliver training sessions • Participate in measuring the effectiveness of learning • Maintain records for training programs, including evaluations, employee participation, and LMS records

🎯 Requirements

• 3+ years of experience as a customer success trainer • Proficiency with Google Apps (Google Sheet, Google, PowerPoint) • Excellent communication skills • Comfortable talking in front of a group as well as one-on-one with an individual • Able to give and receive feedback effectively • Professionalism and takes direction well; organized, displays sound judgment, has solid problem-solving, and critical thinking skills

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities