Level 2 Managed Detection and Response Analyst

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October 26

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Acronis

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Cybersecurity • SaaS • B2B

Acronis is a cyber protection company that provides integrated backup, disaster recovery, and cybersecurity solutions delivered as cloud-native and on-premises software. It offers endpoint protection (EDR/XDR), anti-malware, email and Microsoft 365 protection, RMM and PSA tools, and MSP-focused multi-tenant management to enable service providers and businesses to detect, respond, and recover from cyberthreats. Acronis operates globally with compliant data centers, certifications, and a platform designed to consolidate backup, security, and IT management into a single solution.

1001 - 5000 employees

Founded 2003

🔒 Cybersecurity

☁️ SaaS

🤝 B2B

📋 Description

• Investigate incoming EDR/XDR incidents, focusing on accurate triage and severity assessment • Execute remediation actions such as workload isolation, following established playbooks • Document investigation steps and maintain complete case records • Collaborate with AI engineering to test and refine automated triage and response processes • Escalate complex incidents to senior analysts, providing relevant context and evidence • Support development and refinement of playbooks, automation rules, and incident correlation logic • Communicate clearly with customers via email and phone about incident status and recommendations • Stay informed about current security threats and attacker techniques • Work 5-day/8-hour schedule, with flexibility for morning or afternoon shifts and weekend coverage

🎯 Requirements

• 1–3 years of experience in SOC, MDR, or IT security operations (internships or equivalent experience in SaaS support acceptable for junior level) • Strong understanding of EDR/XDR operations and security incident workflows • Strong understanding of common attacker's TTPs and MITRE ATT&CK framework in general • Fast at logs analysis in Kibana or manual reviews • Experience working with security tools (EDR, SIEM, SOAR) and interest in automation technologies • Ability to follow structured processes and accurately document findings • Strong communication skills and attention to details • Good English communication skills for effective customer interactions via email and phone

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities