Senior Content Developer

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🎬 Content Creator

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Acumatica

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

🏭 Manufacturing

💼 Consulting

📦 Logistics

💰 $25M Series C on 2018-06

Manufacturing • Consulting • Logistics

Acumatica is a leading provider of cloud-based Enterprise Resource Planning (ERP) software, offering a comprehensive suite of business management applications. Their platform is designed to help midmarket companies streamline operations and improve efficiency through integrated solutions for financial management, construction, distribution, manufacturing, and retail management. Known for its exceptional usability and flexible licensing options, Acumatica provides tools that empower collaboration, automation, and real-time insights across multiple business departments. Their solutions are industry-focused, helping companies connect and manage every aspect of their business in the cloud, enabling growth and innovation through modern, cross-module workflows.

📋 Description

• Develop clear and comprehensive documentation for designated functional areas of Acumatica ERP according to corporate style guidelines and team processes • Keep documentation and training materials up to date with software releases • Revise legacy content to align with current standards and best practices • Design and develop training courses and skill assessments for different learner personas • Use AI-assisted tools to draft, restructure, summarize, edit, and review documentation and training materials while ensuring accuracy and consistency • Collaborate with subject matter experts to identify user scenarios and information gaps • Resolve learner issues related to documentation and training content and provide solutions and recommendations • Review UI labels and messages for accuracy and consistency • Continuously improve team standards, processes, and tools • Assume the rotating Doc Watcher role • Serve as an entry point for external communication for the team • Triage incoming product-change requests requiring documentation • Maintain the team’s working environment

🎯 Requirements

• A degree in English, technical writing, communications, or computer science or alternative credentials (preferred) • At least 3 years of experience in technical writing, content development, or instructional design in the software industry (required) • Experience using AI-assisted writing, editing, research, or productivity tools to support technical content development, instructional design, or content analysis (required) • Expertise in any of the industries Acumatica specializes in (preferred) • Prior teaching or training experience (preferred) • Excellent writing and communication skills, with ability to express thoughts in English clearly, logically, and concisely (required) • Advanced user of tools used for content creation, version control, and project and task management (required) • Knowledge of Acumatica ERP (preferred) • Self-motivated to create high-quality content when specifications are in progress or unavailable • Ability to communicate positively and forge effective working relationships with Acumatica team members • Ability to work independently with minimal supervision and manage multiple priorities • Familiarity with source control and CI/CD tools such as Git, Bitbucket, and Bamboo • Familiarity with task/bug tracking tools such as Jira • Familiarity with database management tools such as SQL Management Studio • Familiarity with content development tools such as Oxygen XML Editor, Snagit, and Lucidchart • Familiarity with AI-assisted content development and productivity tools such as ChatGPT, Claude, Codex, Claude Cowork, and MS Copilot

🏖️ Benefits

• Work remotely • Work/life balance • Exceptional professional and financial growth potential • Affirmative Action and Equal Opportunity Employer • Reasonable accommodation for applicants with disabilities