Senior Program Manager

🕒 4 days ago

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Ad Hoc LLC

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Ad Hoc LLC is a technology consulting firm that modernizes digital government services through human-centered design, platform and mobile development, and systems transformation. The company specializes in data interoperability, API infrastructure, DevOps and cybersecurity practices, and AI-driven/agentic automation to help federal, state, and local agencies scale services, reduce costs, and improve user experiences. Notable work includes large-scale Medicare enrollment processing, the VA Health and Benefits mobile app, and enabling access to billions of health claims via modern APIs.

📋 Description

• Serve as the primary leader and decision maker for a complex program or portfolio of programs • Own overall delivery, customer relationships, financial performance, contractual compliance, and team success • Coordinate activities across multiple projects, teams, workstreams, and subcontracting partners • Manage program financial performance, including revenue, utilization, gross margin, forecasting, and overall financial health • Develop and execute strategic program plans • Cultivate trusted relationships with customers and senior stakeholders • Communicate program performance, risks, dependencies, and status to customers, stakeholders, and leadership • Manage changes to scope, schedule, budget, and delivery expectations • Translate customer vision and priorities into program objectives, success measures, and delivery plans • Establish and track program outcomes and performance metrics • Identify risks, issues, and conflicts; develop mitigation strategies and drive resolution • Manage contractual obligations and subcontractor performance • Establish effective communication workflows across the program • Partner with Practice, Growth, and Business Unit leadership on growth, recompete, capture, proposal, and new business activities • Maintain adherence to ISO and CMMI quality standards and organizational processes • Drive program performance and customer outcomes supporting strong CPARS ratings • Apply Agile delivery methodologies, project management practices, and supporting tools • Lead, coach, and develop program team members • Manage hiring, performance management, timecard reviews, PTO management, employee development, interviewing, workforce planning, staffing, and internal mobility

🎯 Requirements

• Bachelor's degree and 9+ years of relevant professional experience • Additional relevant experience may be substituted for education • 5+ years of experience managing complex technology service delivery programs or projects • Experience managing program scope, schedule, budget, financial performance, and contractual requirements • Experience managing customer relationships and senior-level stakeholders • Experience leading cross-functional teams within complex delivery environments • Experience with Agile delivery methodologies and project or program management tools • Project Management Professional (PMP) and/or ITIL certification • Current Agile certification, such as PMI-ACP, AgilePM Foundation, ICP, CSM, SAFe Agilist, or equivalent • Prior government or government contracting experience • Legally authorized to work in the United States without sponsorship, now or in the future • Ability to successfully obtain and maintain a Public Trust security clearance • Preferred: experience leading large federal government technology or digital services programs • Preferred: experience with U.S. Department of Veterans Affairs programs, contracts, or digital services • Preferred: experience managing subcontractors and federal contracting delivery partners • Preferred: experience supporting CPARS performance, federal capture, recompetes, proposals, ISO/CMMI frameworks, and portfolio programs

🏖️ Benefits

• Company-subsidized health, dental, and vision insurance • Flexible PTO • 401K with employer match • Paid parental leave after one year of service • Employee Assistance Program • Remote work flexibility