Customer Service Representative

Job not on LinkedIn

October 31

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

+10 more states

🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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Advocacy Solutions

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Turnkey Reimbursable Behavior Health Screening Platform. Perfect solutions for Family Practices and many specialty practices who want to improve:

201 - 500 employees

Founded 2017

📋 Description

• interact with the company’s customers by addressing inquiries and resolving complaints • provide great customer service and have a clear phone presence • be detail-oriented, professional and have a genuine desire to meet the needs of others • work hours are Monday – Friday from 8:00 am to 5:00 pm • perform other related duties as assigned

🎯 Requirements

• Must be able to talk on the phone and type at the same time • Excellent reading, writing, and verbal communication skills including active listening • Must pass a background check and typing test with a minimum typing speed of 35WPM • Must have a quiet area for a home office away from noise and distractions • Service-oriented and able to resolve customer grievances • Proficient computer skills with the ability to learn new software • Ability to sit for a long period of time. • Reliable and dependable attendance. • minimum of a high school diploma or G.E.D • two years of telephone customer service or previous call center experience • Associate's degree is preferred • Telephone experience is required • Auto dialer experience is highly preferred • Experience using computers and performing data-entry functions • Bilingual ability in English and Spanish is a plus.

🏖️ Benefits

• health, dental, and vision insurance • company paid life insurance and disability insurance • 401(k) plan with an employer match • paid time off after 90 days of employment • ten company paid holidays