Legal Operations Analyst II

November 14

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Affirm

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Fintech • B2C • eCommerce

Affirm is a financial technology company that offers a 'Buy Now, Pay Later' service, allowing consumers to make purchases and pay for them over time with flexible payment plans. Affirm eliminates hidden fees and compound interest, providing clear terms and conditions for its users. The company also offers the Affirm Card, a debit card that allows users to request to pay over time for larger purchases or pay in full for smaller ones. Affirm partners with various retailers across multiple categories, including electronics, apparel, and travel, providing customers with the convenience of paying over time at checkout both online and in physical stores. Affirm's services are integrated with Apple Pay, enabling customers to make payments seamlessly from their iPhone or iPad.

1001 - 5000 employees

Founded 2012

💳 Fintech

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2021-01

📋 Description

• Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations • Oversee contract database management, ensuring data integrity, and reporting accuracy • Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements • Partner with IT, Financial Systems, Business Systems, and vendors on system integrations, API connections, and technical troubleshooting • Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools • Support contract operations and process improvement, identifying opportunities for automation and scalability • Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership • Support cross-functional initiatives, such as data field review and analysis, audits, and synchronization with Zip, Salesforce, and other tools as needed • Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages • Assist with general administrative, project management, and special projects as needed, with the ability to work in an ever-changing environment

🎯 Requirements

• 3+ years of in-depth experience in contract management, legal operations, or contract technology administration • Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms • Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful • Demonstrated success implementing legal technology solutions and process automation • Comfort with data analysis, reporting, and metrics-driven decision-making • Project management skills and the ability to coordinate tasks and timelines across multiple stakeholders • In-house legal team experience, working at fast-paced companies that value quick decision-making • You’ve never met a legal process you couldn’t simplify and improve • You adapt quickly to changing processes and new priorities – the only constant here is change • Excellent verbal and written communication skills • Strong bias for action to get stuff done • Extreme attention to detail, ability to adjust on the fly, problem-solving skills, proactivity and a great attitude • A sense of urgency on all matters • Highly responsive and proactive • A team player mindset (no job is too big or too small) • Humility, integrity and a desire to be part of a strong, supportive team; you take your work seriously but not yourself.

🏖️ Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount