Tech Lead – CRM & Automation

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3 days ago

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Ailo-IT

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SaaS • B2B

Ailo-IT is a German Salesforce implementation and consulting firm that helps growth-stage SMEs and startups in the DACH region implement, customize and manage Salesforce as a scalable CRM for sales, marketing and service. The company offers end-to-end services including requirements analysis, guided setup, integrations, automations, managed services, training and strategic consulting to improve data quality, processes, reporting and user adoption. Ailo-IT focuses on long-term partnerships with B2B customers (notably SaaS companies, financial services, agencies and retail) and emphasizes best-practice implementations, knowledge transfer and measurable CRM ROI.

11 - 50 employees

☁️ SaaS

🤝 B2B

📋 Description

• Team leadership & mentoring: You take on the technical leadership of our Admin & Development team. • Architecture & strategy: You are the technical lead of the team and design future-proof solutions for our CRM and systems landscape. • Hands-on development: You contribute directly and drive technically challenging projects forward. • Your focus areas include the design and implementation of: data integrations & migrations, complex automation workflows, and API management. • Innovation & automation: You evaluate and implement new tools and technologies to increase our efficiency — from low-code platforms to AI-supported workflows.

🎯 Requirements

• Solid CRM experience: You understand the logic and processes behind modern customer relationship management systems in detail. • Leadership potential: You already have experience leading small technical teams or mentoring colleagues and want to further develop in this role. • Technical know-how: You are experienced in integrating systems via APIs and have a deep understanding of data flows. • You can develop custom scripts (e.g., in Python), possibly in collaboration with Google Gemini, to automate processes on local servers. • You are familiar with configuring database access on servers and have experience with scheduling systems (e.g., Microsoft Scheduler). • Problem-solving skills: You think analytically, work in a structured way, and find pragmatic solutions to complex challenges. • Strong communication: You speak fluent German and good English. • Practical experience with Salesforce (as an Admin or Developer). • Knowledge of low-code/no-code automation tools such as Make.com or Zapier. • Experience working in an agile environment.

🏖️ Benefits

• Future-oriented industry: The opportunity to work in a forward-looking sector and to contribute your ideas directly without lengthy approval processes to help build and grow a young company. • Flexible working hours: Flexible scheduling with the option to work from home. • Independent role: An interesting, responsible, and varied position where you learn something new every day and actively make an impact. • Flat hierarchies: A flat organizational structure with a clear focus on a healthy work–life balance. • Tailored support: We provide support according to your qualifications and knowledge during onboarding and while you learn the required skills.