Staff Platform Manager, Risk

November 25

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Airbnb

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B2C • eCommerce • Hospitality

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

5001 - 10000 employees

Founded 2007

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

📋 Description

• Define and maintain the product strategy, and roadmap for risk management initiatives focused on fraud detection, defenses, and dispute resolution. • Align the roadmap with Payments Risk, Payments, and overall Airbnb priorities. • Set business and platform objectives for each project, ensuring timely delivery and value. • Continuously optimize risk management approaches to minimize friction for trusted users, enabling seamless experiences that foster revenue growth. • Work closely with engineering, data science, operations, compliance, legal, and support teams to launch impactful risk-related products and features. • Expand the use of Gen AI solutions in payments risk, including fraud management and dispute resolution, while leveraging to address emerging threats.

🎯 Requirements

• 10+ years building payments, Payments Risk or risk related products in a product management role within global technology or financial services companies. • Prior experience working with Payments Risk including Machine Learning, Transaction Risk. (Fintech experience strongly preferred) • A subject matter expert on payments risk with proven track record of launching and scaling risk detection, fraud prevention, or dispute resolution products that balance customer experience • Experience leading complex projects, leveraging ML , operations, and signals from external vendors • Technical chops with experience as an engineer, data scientist, analyst, or operations • Experience integrating Gen AI as solution and delivering business value • Thrives in a startup environment: loves dealing with fast pace, changing needs, and limited resources.

🏖️ Benefits

• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.