IT Systems Administrator, Telecom

Job not on LinkedIn

September 19

Apply Now

Receive Emails with Similar Jobs

AireSpring

WebsiteLinkedInAll Job Openings

Founded in 2001 with headquarters in Clearwater, FL, AireSpring is an award-winning global managed services provider and next generation aggregator specializing in Managed IT, Network Services and Unified Communications serving thousands of businesses worldwide. AireSpring provides fully managed and connected end-to-end, next-generation solutions for multi-location, enterprise customers, including Global Managed SD-WAN, Unified Communications (UCaaS), Business VoIP, SIP Trunking with Microsoft Teams integration, MPLS, Managed Security, Managed Failover, and Global Business Internet. AireSpring's solutions are offered through a diversified network of global channel partners that includes distributors, technology solutions brokers, online technology marketplaces, telecom sales agencies, managed service providers, and value-added resellers. AireSpring's services are delivered over its revolutionary nationwide IP network, or Global Private Network (GPN) with 23 PoPs worldwide providing customers with a fully integrated, end-to-end solution from a single vendor.AireSpring has received numerous industry awards for "Product of the Year,"​ "Best Telecom Deal,"​ "Best in Show,"​ and "Top Channel Program."​ AireSpring is privately held, diversified, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communications and connectivity solutions at competitive rates.

201 - 500 employees

Founded 2001

📋 Description

• Administer and maintain IT systems and infrastructure, including servers, storage, and cloud platforms, to support telecom operations. • Ensure the performance, security, and availability of enterprise IT systems tailored to the telecom industry’s needs. • Collaborate with internal teams to support telecom-specific applications and integrations. • Manage user accounts, access permissions, and IT resources across various systems. • Monitor system performance, troubleshoot issues, and provide timely resolutions to minimize downtime. • Implement and manage data backup, recovery, and disaster recovery solutions. • Ensure compliance with telecom industry standards, data protection regulations, and company policies. • Create and maintain documentation for system configurations, processes, and troubleshooting guides. • Provide technical support to end users, ensuring effective communication and resolution of IT-related concerns. • Research and recommend technology upgrades or enhancements to optimize IT operations. • Follow SOC2 protocols to ensure compliance with industry standards for security and data privacy. • Learn and support proprietary applications; handle other duties as assigned by management.

🎯 Requirements

• Must have good English proficiency, both written and verbal. • Bachelor’s degree in Information Technology, Telecommunications, or a related field; or equivalent work experience. • Proven experience as an IT Systems Administrator, preferably in a telecom-focused organization. • Strong understanding of IT infrastructure, including servers, storage systems, and cloud environments. • Proficiency in managing enterprise software, operating systems (Windows/Linux), and IT tools. • Knowledge of telecom industry applications and requirements is a significant advantage. • Experience with virtualization platforms (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure) is a plus. • Relevant certifications such as ITIL, CompTIA Server+, or Microsoft Certified: Azure Administrator are advantageous. • Ability to multitask and prioritize in a fast-paced, remote working environment. • Familiarity with SOC2 protocols and data privacy/security compliance. • Must learn proprietary applications. • Must live in El Salvador or in other LATAM countries outside of the US. • Reliable internet connection and a suitable workspace to effectively perform job responsibilities.