Technical Account Specialist

🕒 July 7

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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airG Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

🌍 Social Impact

Consulting • Marketing • Social Impact

airG Inc. is a pioneer in the mobile software industry, having launched its first mobile application in 2000. The company has achieved significant commercial success, serving over 100 million consumers worldwide and generating more than $1 billion in revenue. airG focuses on social networking and social entertainment, emphasizing innovation through autonomous teams that tackle complex problems while taking calculated risks. Despite its growth into a multinational corporation, it maintains an entrepreneurial spirit in its product development.

📋 Description

• Understand external partners’ technical requirements and clearly convey them to the Integrations team • Work closely with the Business Development and Integrations team to optimize product launches and schedules • Provide status reports on ongoing technical work to internal groups and the business development team • Plan and track internal objectives and remove obstacles faced by our development team • Liaise and build relationships with telecom carriers to coordinate product integrations and ongoing technical support • Design, customize and document user experience flows and system interaction flows • Participate in technical discussions with external partners supporting both sales and development teams. • Promote new ideas, methods, or processes to the workplace to improve team performance • Perform internal and external reporting, projections, report analysis and marketing reviews • Be an advocate for both airG and external customers to ensure technical and support issues are escalated or resolved in a timely manner • Participate in product testing, bug hunting, and conduct technical investigations • Manage and coordinate product launches and related support activities

🎯 Requirements

• Minimum 2 years of experience in providing software product support with experience in integrations or project management • Comfortable multi-tasking in a changing environment while maintaining attention to detail and organization • Capable of identifying and anticipating problems • Must be comfortable having technical discussions with international clients (in English) • Excellent communication skills both verbal and written • Fluent in English (Written and Verbal)

🏖️ Benefits

• Attractive and competitive compensation package