airG Inc.
51 - 200 employees
airG is a pioneer in the mobile software industry having released its first mobile application in 2000. Since then the company's products and services have been used by over 100 million consumers globally, generating more than $1 billion in revenues. Though we have grown to be a multi-national corporation with a strong balance sheet – we remain true to our formative entrepreneurial roots. Our commercial success comes through financing our teams to take big risks – and challenging them to work in small autonomous groups to solve complex problems. Each product team is supported by seasoned sales, creative, legal, and business development teams maximizing the probability of commercial success. At airG, we are not afraid of building products that may fail – we're more afraid of missing opportunities by not trying. To learn more about airG – our exciting job opportunities, culture, benefits and perks – go to jobs.airg.com.
Technical Account Specialist
🔥 0 minutes ago
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airG Inc.
51 - 200 employees
airG is a pioneer in the mobile software industry having released its first mobile application in 2000. Since then the company's products and services have been used by over 100 million consumers globally, generating more than $1 billion in revenues. Though we have grown to be a multi-national corporation with a strong balance sheet – we remain true to our formative entrepreneurial roots. Our commercial success comes through financing our teams to take big risks – and challenging them to work in small autonomous groups to solve complex problems. Each product team is supported by seasoned sales, creative, legal, and business development teams maximizing the probability of commercial success. At airG, we are not afraid of building products that may fail – we're more afraid of missing opportunities by not trying. To learn more about airG – our exciting job opportunities, culture, benefits and perks – go to jobs.airg.com.
📋 Description
• Understand external partners’ technical requirements and clearly convey them to the Integrations team • Work closely with the Business Development and Integrations team to optimize product launches and schedules • Provide status reports on ongoing technical work to internal groups and the business development team • Plan and track internal objectives and remove obstacles faced by our development team • Liaise and build relationships with telecom carriers to coordinate product integrations and ongoing technical support • Design, customize and document user experience flows and system interaction flows • Participate in technical discussions with external partners supporting both sales and development teams. • Promote new ideas, methods, or processes to the workplace to improve team performance • Perform internal and external reporting, projections, report analysis and marketing reviews • Be an advocate for both airG and external customers to ensure technical and support issues are escalated or resolved in a timely manner • Participate in product testing, bug hunting, and conduct technical investigations • Manage and coordinate product launches and related support activities
🎯 Requirements
• Minimum 2 years of experience in providing software product support with experience in integrations or project management • Comfortable multi-tasking in a changing environment while maintaining attention to detail and organization • Capable of identifying and anticipating problems • Must be comfortable having technical discussions with international clients (in English) • Excellent communication skills both verbal and written • Fluent in English (Written and Verbal)
🏖️ Benefits
• Attractive and competitive compensation package
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