Senior Sales Engineer

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October 20

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Airship

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SaaS • Artificial Intelligence • B2B

Airship is a comprehensive customer experience platform that empowers businesses to orchestrate, personalize, and optimize customer journeys across multiple channels, including apps, web, SMS, email, and mobile wallets. It offers a no-code solution, allowing teams to create seamless, mobile-first experiences without the need for extensive development resources. Airship's platform uses AI to enhance engagement and personalization through generative and predictive insights, supporting industries such as travel, retail, finance, and telecommunications. Trusted by leading global brands, Airship aims to overcome the challenges of disconnected and siloed customer interactions, driving loyalty and revenue growth through innovative, data-driven solutions.

201 - 500 employees

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $25M Series F on 2018-06

📋 Description

• Deliver compelling and tailored product demonstrations of the Airship platform to prospective customers • Develop a deep understanding of Airship technologies and how they can be applied to solve customer challenges. • Collaborate effectively with the sales team, product team, and other internal stakeholders to align on strategic initiatives and provide seamless customer experiences • Partner with customers during the pre-sales process to understand their business needs, conduct solution discovery, and map business outcomes to Airship products • Contribute to the development of responses to RFPs (Request for Proposals) • Provide ongoing technical consultation and support to customers throughout their evaluation and purchasing journey • Act as a trusted advisor, demonstrating Airship's commitment to delivering high-value engagements • Stay up-to-date with industry trends, competitive landscape, and emerging technologies in mobile and web engagement

🎯 Requirements

• Proven experience as a Sales Engineer or in a similar customer-facing technical role, preferably within the mobile or marketing technology space • Fluency in both English and French is required • Strong technical background relating to mobile apps, web, email, sms and experience using REST APIs • Hands-on experience with mobile applications, web technologies, and APIs • Ability to quickly understand complex technologies and explain them in a clear and concise manner • Excellent presentation and communication skills, with the ability to engage and influence technical and business stakeholders • Demonstrated ability to collaborate effectively in a team environment • A strong desire for continuous learning and professional development • Experience in solution architecture and designing technical solutions • Ability to manage multiple projects and priorities in a fast-paced environment • Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!

🏖️ Benefits

• Equity offered • Robust benefits package as part of Total Rewards approach to compensation